Jayne Van Schaik, M.Ed. Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Columbus, Ohio Metropolitan Area

•Research, write, and edit content for clients and candidates. •Work with team to ensure relevant content is shared with clients.•Complete projects in timely manner and within budget.

Columbus, Ohio, United States

•Manage full-cycle human resource operational activities to maximize employee and client satisfaction. •Work directly with recruiters and managers to ensure client needs are being met.•Routinely prepare and evaluate client relationship management reports to identify problems and areas for improvement. Analyze data related to hiring, retention.•Act as contractor partner in onboarding process. Execute employment and background verifications. Manage work authorizations, client communications, and contractor needs, including timesheets, work authorization, retention, and injury reporting.•De-escalate client concerns, maintaining calm, friendly demeanor.•Strengthen operational efficiencies by developing organizational filing systems for confidential customer records and reports.

Columbus, Ohio Metropolitan Area

•Executed various strategies to foster better customer service and promote positive and engaging environment for all.•Oversaw retail sales at 8 locations, including merchandising displays, promoting sales, and developing content for social channels.•Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve company sales.•200-hour RYT

Columbus, Ohio Metropolitan Area

•Used technology to support observation and data collection, creating effective learning tools relevant with classroom topics and goals.•Delivered exemplary instructor support by assisting with curriculum development, day to day classroom activities, test administration, and grading help.•Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.

Columbus, Ohio Area

•Planned, documented, and coordinated teen youth program activities, fundraisers, and events.•Developed individualized plans to help youth ages 9-18 develop toward expected social, developmental, and educational goals.•Trained and supported team of 50 volunteers for adequate supervision of children and effective implementation of scheduled activities.•Offered key emotional support to special needs youth. Applied clinical and behavioral knowledge to maintain safety during crisis moments.•Communications: Responsible for customer (parent and youth) communication through social media, church announcements, email, phone, and in person communications.•Created and distributed content using Canva, Constant Contact, and Microsoft Office.

Columbus, Ohio Area

•Akita Communications: Responsible for communication with client (parents and youth), in person, online, and over the phone. Served as liaison between Columbus office and camp. Managed photography and camp social media including Instagram, Facebook, and blog via CampSite.•Adventure Program Director: Trained and supervised Adventure Program staff of 4 employees. Managed Adventure Program budget including procurement of supplies and equipment licensure.•Full Camp Management: Developed and trained camp counselor staff of 50+ employees on safety, communications, and operations. Mentored new team members. Monitored staffing level, and realigned team to provide optimal coverage.

Columbus, Ohio Area

•Research Assistant: Performed and documented research related to local and state politics with a focus on the opioid epidemic and women's health. Collaborated with researchers in preparing study results for publication or presentation. Prepared and edited reports, presentations and articles. Published articles based on my research. Participated in business events, including meetings, community outreach, and client presentations.•Customer Service Assistant: Provided customer support via incoming phone calls, email, and in office greeting. Honed communication and interpersonal skills by working daily with staff, attorneys, and clients.•Social Media Manager: Created and tracked content on Facebook, Twitter and assisted in website design via WordPress.

Master'S Degree, Education

Master of Education with a focus on instructional development, diversity, and language arts

Bachelor'S Degree, English Language And Literature, General

Activities and Societies: Kappa Delta Sorority, Buck-i-ServGraduated from the Ohio State University in spring 2017 Magna Cum Laude.