Jay Ocampo Email & Phone Number

Philippines

Network Consulting and TransformationNetwork Capability BuildPre-salea Solutioning/RFP/RFICloud migrationSite Reliability Engineering (SRE)Network Optimization Technical Escalation

Philippines

Technologies:Cisco Application Centric Infrastructure (ACI)Cisco Nexus (Standalone) NetworkingCisco Storage Area Networking (SAN)Cisco Hyperflex (HX)Cisco Unified Computing System (UCS)AppDynamics (Application Performance Monitoring)Role Description: * Deliver accelerators and ATX (Ask-the-Expert) to a diverse set of customers that qualify, tailoring deliverables and producing quantifiable business outcomes with scope and on-time engagement.* Facilitate high impact, technology-specific workshops targeted at all levels of an organization to accelerate a business initiative, potentially in conjunction with the Customer Success Executive (CSE)* Leverage domain specialization and expertise to expertly identify and proactively manage risk areas and customer expectations that could impact successful delivery* Contribute to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams* Inspire customers to make tactical and strategic deployment decisions and track long term business outcomes* Collaborate with Account teams, CS, Partners to improve customer adoption, address product concerns, and drive incremental growth* Responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers* Drive adoption and expansion of Cisco products by highlighting feature opportunities, winning use cases, and relevant strategies to customers and the Success team

Philippines

Application Centric Infrastructure(ACI) Design and DeploymentUnified Computing System (UCS) Design and DeploymentCisco MDS and Storage integration Design and DeploymentUCS Central IntegrationUCS Director(Orchestration) IntegrationNXOS (Nexus 9K,7K,5K,2K,1000V) Design and DeploymentIOS (Catalyst 6K,4K,3K,ASR1K, ISR4K, ISRG2) Design and DeploymentNetwork Optimization/Business Critical Services Network Migration Plan/Design/ImplementCurrent and Future State/Architecture/Strategy Planning

Manila

Data Center P2V(physical to Virtual) server migrationDesign development for Citi's DC digital transformation initiativesNexus7k/5k/2k,Catalyst 37xx/38xx/45xx/65xx platformsS2S VPN tunnels for thirs party providers

Network infrastructure design and implementation for enterprise routing and switching, voice and wireless LAN.WAN optimization deployment(Riverbed Steelhead)DR/BCP planning

Enterprise Campus, Data Center and Voice equipment deployment and operations managementUCCX/UCCE (Unified Contact Center Express/Enterprise)CUCM (Cisco Unified Call Manager)Cisco Voice Gateways (ISR)Verint Witness Screen/Call Recording/QASymon Call Queueing Wallboard programmingCatalyst 3k/6K Campus switchesCisco 3800/7200 series WAN routers

Data Center MigrationSite Device Refresh due to End of Life (EOL)Catos to Native IOS conversionCatalyst 3K/4K/6K design/deployment and migrationCisco Integrated Services Routers (ISR)

Managed MACD(move, add, change, delete) requests from AT&T customers around the Globe.SOHO VPN Devices (AT&T Netgate, Cisco Routers)VPN Site GatewaysNortel ConcentratorC3K Concentrator

Managed the following production processes for SSOP5/6 microchips and supervised a total of 18 operators and 3 production team leaders.Diebond ProcessWirebond ProcessMoulding Process

Postgraduate Degree, Business Leadership

Bachelors Degree, Electronics And Communications Engineering

Silver Medallist Dean's Awardee Don Tomas Mapua Awardee ECE#35XXX