Leading a global team that delivers highly scalable and innovative enterprise solutions.

Design, Manage and maintain a global infrastructure of both internal and client facing systems and products.Design, manage and maintain digital hosting infrastructure- Mange Microsoft Azure subscriptions and resources - Manage subscriptions - Manage IAM access roles using Azure Active Directory federation and RBAC roles and Azure Management groups - Design and manage Disaster Recovery solutions in Azure and Amazon Web Services - Design and manage Azure Migrate infrastructure- Regional consolidation of infrastructure into Microsoft Azure or Amazon Web Services for High availability- Mange Amazon Web Services regions and resources - Manage regions - Manage access roles using Azure Active Directory federation- Server installations in Azure and Amazon Web Services as well as worldwide office locations using Azure DevOps and a standardized server configuration tool set- Deploy and Maritain Azure Synapse compute - compute clusters and resources- Manage Global SCCM/Microsoft Endpoint Manager environment including site maintenance, package creation and deployment.Design, manage and maintain on premise infrastructure- Manage on premise Hyper-V and VMware systems and virtual machines- Manage on premise Active Directory using Microsoft's Security Model. Including Tiered Accounts, Global Polices (GPO's) for Server and Workstation infrastructure, gMSA accounts, Widows HA Clustering.Design and manage client facing systems to meet and exceed current service level agreements.- Manage and maintain Marklogic nosql database cluster- Manage and maintain Websites and Web servers using IIS tools- Manage and maintain separate and secure Active Directory instances - Glassfish application server configuration and release processMaintain internal security applications for internal security controls- REDiM Enterprise Random Password Manager- Bomgar Session management

Azure and AWS design and management including design, management and migration.

Telecom Team LeadManage the feature set and ACD call trees based on published SLA requirements- Currently Manage Mitel 3300 ICP phone and associated messaging and monitoring systems o Project lead on upgrade to Mitel 3300 IP phone system and 5500 unified messaging system at corporate Headquarters- Managed branch office Avaya IP phone system- Managed branch office Shoretel IP phone system o Project lead Project on replacing legacy phone system to Shoretel IP system- Managed Headquarters Siemens/Rolm 9750 phone and voicemail systems

Manage and maintain a global infrastructure of both internal and client facing systems and products.Working with internal business unit leaders to provide centrally solutions to business needs.- Physical and virtual server installations in worldwide office locations- Manage and maintain existing Windows Server 2012, 2008 and 2003 installations using a standardized server build and central tool set- Manage and maintain enterprise Anti-Virus infrastructure – Syamantec Endpoint Protection- Manage Active Directory Global Polices (GPO's) for Server and Workstation infrastructure- Manage Global SCCM 2007 and SCCM 2012 environment including site maintenance, package creation and deployment, Operating System deployment- Manage VMware 5.5 and 4.1 High Availability (HA) clusters- Manage WSUS (Microsoft Windows Server Update Services) infrastructure for patch management and security remediation using native WSUS tools and SCCM toolsManage, Deploy and Maintain client facing systems to meet and exceed current service level agreements.- Manage and maintain Marklogic nosql database cluster- Manage and maintain Websites and Web servers using IIS tools- Manage and maintain separate and secure Active Directory instances - Glassfish application server configuration and release processMaintain internal security applications for internal security controls- Lieberman Enterprise Random Password Manager- RSA Secure ID server

Leader and member of the worldwide I.T. Teams responsible for managing and maintaining all I.T. functions that support the business and business delivery using centralized managent tools and industry standards.

Working with business unit leaders to provide centrally managed solutions to business needs.- Server and network installations for PDINH worldwide office locations including: Melbourne, Shanghai, Hong Kong, Singapore, Brussels, Stuttgart, Tubingen, Geneva, London, New York, Boston, Atlanta, Dallas, Houston, Austin, Detroit, Minneapolis, Denver, Los Angeles, San Francisco.- Manage and maintain existing Windows Server 2008 and 2003 installations using a standardized server build- Manage and maintain enterprise Anti-Virus infrastructure – Trend Micro and Microsoft FEP- Manage Global Polices for Server and Workstation infrastructure- Manage Global SCCM 2007 environment including site maintenance, package creation and deployment, Operating System deployment- Manage VMware High Availability (HA) clusters- Manage WSUS (Microsoft Windows Server Update Services) infrastructure for patch management and security remediation - HP Insight Manager centralized monitoring- Manage Exchange 2010- Manage user accounts, Exchange accounts and worldwide Blackberry accounts- Limited SAP Basis administration- Manage enterprise Citrix environment o Managed upgrade of Citrx environment from MetaFrame 1.8 to Metaframe XP with no downtime.- Managed previous ERP and Accounting application - SQLTime

Desktop Team Lead:Manage the end user desktop environment to provide a consistent and stable delivery platform.- Manage VMware View 4.6 VDI (Virtual Desktop Infrastructure)o Designed and deployed VMware View VDI to provide a low cost and secure solution to part time and Contingent employees- Hardware Life cycle purchasing and management leveraging standard platforms to reduce cost and increase end user satisfactiono Set a worldwide standard to ensure a stable and supportable image set and reduce support and maintenance costs- Software Life cycle purchasing and management- Enterprise Image development Windows 2000, XP, and Windows 7- Image maintenance and updates via SCCM and WSUS- Software installation and updates via SCCM and Global Policy- Adobe product suites- Microsoft Office installation and updates

Led the internal support environment for a global Human Relations consulting firm• Supported the Tier 1 and Tier 2 technicians as a designated escalation point for internal client issues• Managed schedule and staffing levels based on expected, and observed, call volumes to maximize availability and exceed service level agreements• Responsible for defining the success metrics of the internal support environment• Responsible for interviewing and evaluating prospective candidates for open positions and possible increase in duties • Managed the call in ACD tree to route calls to internal support technicians• Managed the entire Headquarters phone and voicemail systems including all extensions and remote call in systems