Jay-R Narciso Email & Phone Number

Calabarzon, Philippines

Philippines

First Philippine Industrial Park

HR Services Operational Excellence

One World Square

Project Management • Facilitates the definition of project objectives, requirements, tasks and success criteria. • Monitor Project Processing using CGI methods • Ensures that project status, issues and successes are documented and communicated to the project team and all appropriate levels of management. • Analyzes the risks and future impact of the project itself and to existing HR business processes. • Resolves or assists in the resolution of conflicts within and between projects • Assess impacts of other processes and coordinate the actions to absorb the impact.Quality and Change Management • Identify design and implement service/process improvements coming out of Quality Assurance reviews • Perform Root Cause Analysis and CAPA (Corrective Action, Preventive Action) • Create Audit Plans, Audit Notices, and Audit ReportsOperational Efficiency • Continually look for opportunities to increase the efficiency of HR business processes through available means or introduction of new ways of doing things (process, report, solutions). • Recognizes operational problems or situations that are new. Proposes alternatives and finds solutions using a systematic and multi-step approach. • Present reports defining problems, plans, and resolutions to appropriate levels of management. • Develops improvements and innovations to enhance GHRMS performance

Carmelray Industrial Park Ii Calamba City

Lead Auditor • Conduct management systems, in-process and product audit based on the defined schedule • Create analysis based on audit summary reports and recommend action plans for continual improvement • Lead the Internal Audit team in the pre and post audit activities • Summarize and coordinate stakeholder responses on customer’s pre-audit questionnaires per customer set deadline • Provide support on customer audit including management and closure of audit findings • Manage cycle time of responses and closure of customer audit non-conformities. • Conduct Supplier Audits • Support 8D activities in response to customer complaintDocument Control Supervisor • Manage Document Control System to ensure compliance to applicable ISO and Company standards. • Manage record retention and retrieval process • Manage collaboration activities with Quality Assurance group • Manage disposal activities for assembly rejects

Philippines

• Responsible for directing projects and teams during service transition and solution realization activities.• Leverage standard industrialized delivery models and tools and meet operational and financial commitments.• Follow all establish process and procedures to ensure a smooth transition/transformation.• Follow the transition work plan and knowledge transfer plan and approach.• Perform risk and issues management.• Perform vendor and client management.• Monitor and track the transformation progress; provide timely and accurate reports.• Work with other transition activity leads to obtain appropriate involvement (make sure infrastructure is in place, such as software, tools, etc.)• Make sure all resources have required knowledge on tools to take on service delivery.• Handover knowledge transfer environment to delivery operations.• Work with other work streams to ensure alignment.• Proactively address changes to scope/effort/budget/change requests/issues during transformation and escalate appropriately.