Senior Vice President Marketing
CurrentInnovating a fresh approach to grading, collecting, investing, selling, and trading cards.
Feb 2024 - Present
AeroLeads people directory · profile
Jay Roberts Email & Phone Number
Marketing Leader with 20+ years experience focusing on the customer to grow a better business.
at
Arena Club
2 work emails found
@puppyspot.com
3 phones found area 310 and 714
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Marketing Leader with 20+ years experience focusing on the customer to grow a better business.
Location
Redondo Beach, California, United States
Who is Jay Roberts? Overview
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Quick answer
Jay Roberts is listed as Marketing Leader with 20+ years experience focusing on the customer to grow a better business. at Arena Club, based in Redondo Beach, California, United States. AeroLeads shows a work email signal at puppyspot.com, phone signal with area code 310, 714, and a matched LinkedIn profile for Jay Roberts.
Jay Roberts previously worked as Senior Vice President Marketing at Arena Club and SVP, General Manager at Puppyspot. Jay Roberts holds Mba, International Management And Marketing from Tulane University - A.B. Freeman School Of Business.
Company email context
Email format at Arena Club
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{first}.{last}@puppyspot.com
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Profile bio
About Jay Roberts
Jay Roberts is a marketing director growing companies into known and emerging markets on a continuous basis. Using omni-channel marketing platforms, data and analytics he acquires customers and brings them into engagement programs while supporting them with teamwork, new processes and customer loyalty strategies. Leveraging data, developing buyer personas and diversifying marketing portfolios led to dropping acquisition costs by 20% in concert with growing revenue 80% in two year period in his most recent role. Jay's impact goes beyond just acquiring customers. He is dedicated to translating customer feedback into actionable insights that benefit various departments within the organization, such as sales, finance, and customer support. Consequently, his efforts led to continuous year-over-year improvements in customer lifetime value (LTV), customer satisfaction, and customer retention. By tailoring the customer experience specifically for the period after purchase and before delivery, his most recent company successfully reduced cancellation rates by 70% and elevated our CSAT score to over 90%. Because of his experience in the B2B and B2C markets, he understands the fundamental elements of business relationships by developing the talent inside the company so his teams can collaborate on achieving and exceeding seemingly impossible goals. He accomplishes this feat by first acquiring and leveraging data and then identifying opportunities to chart the path for capitalizing on customer-centric, revenue generating strategies. Jay is the ideal leader to grow a data-driven, digital company, not only because of his ability to master technology, but also for his intuitive approach to problem solving and human capital management.
Listed skills include Marketing Strategy, Marketing, Customer Acquisition, Sales, and 14 others.
Current workplace
Jay Roberts's current company
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11 roles
Jay Roberts work experience
A career timeline built from the work history available for this profile.
Svp, General Manager
Strategically planned, implemented and optimized the supply side of the largest online marketplace matching families with healthy, happy puppies.
Jul 2020 - Apr 2023
Vp Of Marketing
Led the marketing team to further grow the PuppySpot brand and help people find the wet nose greeting from their new best friend.
Nov 2017 - Jul 2020
Vice President, Analytics
Building upon his success as VP of Marketing at Core Digital Media, Jay developed new organizational structures to centralize all data analytics and data scientists into a single, cohesive team. By integrating a new focus on exploration and exploitation of opportunities for the company, his team exceeded the 10% improvement in net contribution goal in just.
Jan 2016 - May 2017
Vice President, Marketing
Improved customer acquisition by 17% more customers in 2015 compared to 2012 in concert with improving the quality/value of new customers.Faced with aggressive customer acquisition goals, Jay first motivated and challenged his marketing channel teams then spearheaded the growth of social marketing channel, which led revamped Facebook marketing strategy to.
Apr 2013 - Jan 2016
Senior Director, Marketing
Oversaw paid search team utilizing internal bid platform and consumer experience team for landing page optimization to meet cost per acquisition and volume goals.Grew affiliate marketing partnerships as well as network partnership; increased cost-effective call center affiliate partnership from 8% to 25% market share of LowerMyBills’ auto insurance.
Apr 2011 - Apr 2013
Director, Marketing
Primarily responsible for growing the email marketing channel. Established rules based email marketing program; doubled monthly profit in less than one year to $3MM.
Jun 2009 - Apr 2011
Director, Marketing
Led the marketing strategy to deliver 20% of DIRECTV's new customers through three sales channels (national retail, telecommunications partners and multi-family housing dealer network).
Sep 2006 - Dec 2008
Internet Director
Spearheaded brand overhaul for Teleflora’s direct-to-consumer business; propelling revenue to a record high level.
Jun 2005 - Sep 2006
Marketing Manager
Delivered the marketing and brand strategy for Williams-Sonoma in the online retail environment; additionally, driving traditional retail sales via online marketing initiatives.
Aug 2002 - Jun 2005
Account Manager
Digital Impact
Developed online marketing strategies to extend brand awareness, capture customer profile data and increase both online and retail sales; accounts included: Wal*Mart, Sony Playstation and Sephora.
Jul 2001 - Aug 2002
2 education records
Jay Roberts education
Mba, International Management And Marketing
Ba, International Studies
FAQ
Frequently asked questions about Jay Roberts
Quick answers generated from the profile data available on this page.
What company does Jay Roberts work for?
Jay Roberts works for Arena Club.
What is Jay Roberts's role at Arena Club?
Jay Roberts is listed as Marketing Leader with 20+ years experience focusing on the customer to grow a better business. at Arena Club.
What is Jay Roberts's email address?
AeroLeads has found 2 work email signals at @puppyspot.com for Jay Roberts at Arena Club.
What is Jay Roberts's phone number?
AeroLeads has found 3 phone signal(s) with area code 310, 714 for Jay Roberts at Arena Club.
Where is Jay Roberts based?
Jay Roberts is based in Redondo Beach, California, United States while working with Arena Club.
What companies has Jay Roberts worked for?
Jay Roberts has worked for Arena Club, Puppyspot, Core Digital Media, Core Digital Media (Lowermybills / Classesusa), and Experian.
How can I contact Jay Roberts?
You can use AeroLeads to view verified contact signals for Jay Roberts at Arena Club, including work email, phone, and LinkedIn data when available.
What schools did Jay Roberts attend?
Jay Roberts holds Mba, International Management And Marketing from Tulane University - A.B. Freeman School Of Business.
What skills is Jay Roberts known for?
Jay Roberts is listed with skills including Marketing Strategy, Marketing, Customer Acquisition, Sales, Online Marketing, Integrated Marketing, Leadership, and Digital Marketing.
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