Jay Singh Email & Phone Number

Melbourne, Vic, Au

Moorabbin, Victoria, Australia

• Ensuring performance and standards of finished goods warehouses meet Simplot Australia’s benchmarks.• Maintaining operational excellence, data integrity, and reliable supply to customers.• Ensuring control measures are in place for the distribution of approved products only, meeting customer fulfillment requirements.• Supporting the Supply Chain & Customer Fulfillment department in maintaining inventory accuracy and national warehouse operations at 3PL warehouses.• Collaborating with 3PL partners to address daily operational challenges and identify continuous improvement opportunities for efficient operations.• Working with production sites to enhance work practices, correct EDI errors, and prevent customer order disruptions.• Responding to daily queries regarding stock balances and availability to support business operations.• Coordinating with internal teams including Logistics, Transport, International, Deployment, Customer Service, QA, Sales, and Marketing, as well as external 3PL and transport teams.• Monitoring daily transactions, identifying and resolving discrepancies to maintain data integrity and prevent quality or out-of-spec products from reaching the marketplace.• Contributing to continuous improvement projects to enhance inventory management and operational efficiency.

Dandenong, Victoria, Australia

Dandenong, Victoria, Australia

- Provided leadership and guidance to the team, fostering a safe, collaborative and results-driven environment. Mentored and trained staff to handle key areas of warehouse operations.- Responsible for the management of stock control, ensuring inventory accuracy, reducing futile picks and improving picker productivity. Managed multiple stocktakes for 3PL customers with ~98% customer reported accuracy to their independent stock records.- Managed the creation and updates of item master data, where I focused on ensuring data accuracy. Proficient in Excel (Power Query, VB).- Responsible for weekly invoicing of 3PL customers and handling all related queries. Maintained customer rate cards and devised cost estimates for new customer rate cards. Zero negative billing-related queries from customers since taking over the role.- Designed automation processes to streamline and optimize repetitive warehouse tasks, eliminating time-consuming manual processes such as label printing for cross-docked stock and releasing daily orders. Proficient in Power Automate. Identified tasks suitable for automation and implemented bots to run automatically or on-demand. Trained non-technical staff to run automation processes.- Proactively sought opportunities for continuous improvement in inventory management, integrations, and data reporting. Designed new processes for inbound and order fulfilment, driving an increase in profitability. Responsible for identifying process failures, conducting root-cause analysis and implementing solutions as required.- Enhanced data visibility by creating custom reports, supporting informed decision-making for both warehouse management and our customers.- Managed the integration and setup of new customers (Shopify, DEAR, Retail Directions). Designed and implemented custom apps (Appsheet/Airtable) to fill in gaps in WMS.

Dandenong, Victoria, Australia

- Managed inventory controls and processes for customers across a number of industries including FMCG, healthcare, alcoholic beverages, consumer electronics and food packaging material.- Maintained stock accuracy - verified during regular stocktakes of over 700+ SKUs.

Dandenong, Victoria, Australia

RF-based pick and pack for 3PL customers.

Melbourne, Victoria, Australia

- Involved in data collection and analysis during the pandemic.- Helped create positive outcomes for vulnerable members of society in relation to determining additional needs and support.

Melbourne, Victoria, Australia

In store position involving merchandising and product placement across all supermarket departments.

Laverton North, Victoria, Australia

- Voice-based pick and pack of alcoholic beverages at Woolworths DC.- Consistent with achieving all performance goals and personal KPIs.