Jayson Braud Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Location(s) International Plaza, Hyde Park Tampa, FL, Shops at Wiregrass Wesley Chapel, FLHigh Volume Company Rated/Multi-Unit Management Leadership • Communicate clear expectations and hold the store teams accountable to achieving or exceeding all company’s performance and behavior standards • Lead and inspire a customer service culture by recognizing and rewarding team • Build effective relationships with peer and upper management partners • Lead and participate in productive management and team meetings • Proactively seek personal learning and development opportunities • Currently serves as Co-Lead for Warby Parents Employee Resource Group and District Support Leader for Learning, Training, and Workforce Management People Development • Recruit, hire, develop and retain top management and sales talent for the store and district, to include maintaining staffing levels • Thirteen employees promoted into leadership and optical roles in past 24 months• Consistently assess and provide ongoing performance feedback to all levels of store team • Managed the staffing needs for seven New Store Openings in Florida in 2023 and achieved a 93% 12 month retention rate• Train and develop other managers in the Florida region Drive for Results • Execute store business plan that drive KPI results and maximizes business opportunities • Achieve predetermined financial budgets to include payroll management • Exceeding store shrink goals and maintain all operational standards to secure the assets of the stores physical locations2023 Results: +11.2% Bookings increase vs LY +6.2% UPT increase vs LY (#2 in Florida) +5.3 AOV increase vs LY (#2 in Florida) 97.6% Customer Satisfaction Rating (#2 in East Region) 96.5% Employee Satisfaction Rating (#3 in East Region)Store of the Year Winner (East Region) 2023

Florida, United States

Florida, United States

Louisiana, United States

Remote-USCustomer Relations• Communicate clear expectations and hold the store teams accountable to achieving or exceeding all company’s performance and behavior standards• Build effective relationships with peer and upper management partners• Lead and participate in productive management and team meetings• Created custom solutions for all client escalations to retain and exceed customer expectationsAccount Management• Created our own book of business with one family to now averaging Over $1 million dollars in total destination bookings per year• Cross-platform CRM proficiency (SalesForce, VAX, and other travel agent CRM tools)• Provident in social media marketing trends and posting content on Facebook, Instagram, and TikTok to engage existing audience and attract new clientsDrive for Results• Execute small business plan that drive KPI results and maximizes business opportunities• Top 15 travel agent for all destination bookings at Magical Travel over the past four years (2020, 2021, 2022, amd 2023)2022 Results:+62.3% Bookings increase vs LY+207 Active Customers22% Growth in clients YoYAveraging over a $1,000,000 in travel sales 2022 & 2023

Baton Rouge, Louisiana, United States

- Proven track record of driving sales, leading and developing a high-performing team, and delivering exceptional customer service- I have a deep understanding of Starbucks operations and have demonstrated the ability to effectively manage multiple priorities in a fast-paced environment- Skilled in utilizing data to make informed business decisions and have a strong background in inventory management, scheduling and cost control - Experienced in creating a positive and engaging culture for my team and customers

Baton Rouge, Louisiana Area

- Achieved over 125% YOY in sales revenue totaling over $35 million dollars while managing a heavy workload in a fast-paced environment- Led and developed a team of over 45 Specialists, Experts, and Pro level employees- Increased employee retention by 36% in 2019 by onboarding and training new leaders in Louisiana/Houston TX

New Orleans, Louisiana, United States

- Lead and developed a team over 55 team members that exceeded customer survey goals within one fiscal quarter- Won an Ovation Award (largest increase in NPS score quarter over quarter for the entire region) out of 100s of Apple locations- Led team during the largest battery recall in company history to ensure customer satisfaction and workflow efficiently were met by company's high standards

Greater New Orleans Area

- Completed large scale new CRM project of the implantation for all stakeholders over three states with a total cost saving of $150,000 in a fiscal quarter- Negotiated and planned the largest IPad roll out for over 700 educators in Louisiana, resulting in over $1.5 million dollars in revenue- Provided leadership of a team of five account managers that was responsible for over 265 small & medium size businesses that resulted in record year over year account growth on average 20-40%

South Louisiana

- Created a world-class video poker machines to new and existing customers for the entire state of Louisiana - Managed all orders, financing, and service requests were completed within the proper timelines for multiple stakeholders- Created marketing strategies for casinos and OTBs, including new games and promotional giveaways, to ensure top game performance- Managed over 125 active accounts across Louisiana, created relationships with all types of vendors by demoing products on-site and traveled over 70% of workable hours to meet customers’ demands

Greater Baton Rouge

- Discovered new business accounts while growing existing customers with new technologies. - Developed relationships with business owners and C-level executives, utilizing my prospecting and networking skills to identify strategic and solution-based sales opportunities. - Own the sales process, including prospecting, quoting, and closing deals for new products. - Created business relationships with customers in over 35 different zip codes and achieved over 115% in new activations and renewal services. I also completed several MDM solutions for multiple phone rollouts.

Denham Springs, La

- Led a team of sales associates to achieve and exceed sales goals monthly, quarterly, and yearly. -Most improved store in new activations and accessory revenue YOY in 2013-Developed and promoted several employees to leadership roles within Verizon Wireless-Most Business activations and sales in the region in 2014 as a store

Gonzales, La

- Store leader in all key performance as retail sales rep- Winner Circle 2012 and Employee of the Month seven times- Promoted to Assistant Store Manager at Denham Springs location and led our store to record growth in quarter four- Average as a sales rep 160% to quota in key KPI over a two year span- Career Builder (Manager in training program) - Lead the South Region in Business Deals closed and leads submitted in 2011-2012