Experienced and knowledgeable in telecommunications and data networks; diligent and highly skilled professional with broad understanding of Voice Over IP technologies. Work well independently, or in a group setting providing network support such as troubleshooting, provisioning, and maintenance. Skilled in providing customer and end-user help desk support. Easily identify and resolve technical issues and concerns. Excellent communication and interpersonal skills.• Helpdesk• Windows Experience• Technical Support (on/off site)• Customer Service Skills• Troubleshooting
Listed skills include Help Desk Support, Osi Model, Linux, Cisco Voip, and 11 others.