Jayson Ng Meng Yi Email & Phone Number

Singapore

Singapore, Singapore

- Monitor and maintain the health of global game operations and services- First responder and triage agent for live incidents with various services teams- Perform Tier 2 technical troubleshooting and maintain documentation- Lead incident management of live incidents as Incident Commander- Supported the official launch of League of Legends in Southeast Asia- Supported the migration of League of Legends from on-premises data centre to public cloud- Experienced in JIRA, SERVICENOW, New Relic and Datadog

Singapore

Cloud Network Security Planning (Sep 2021 - Apr 2022)- Responsible for cloud security services planning of cloud platform - Responsible for cloud security compliance planning of cloud platform- Responsible for network architecture design and review of cloud platform- Develop solution for security services implementation to enhance the security capability of the cloud platform- Develop strategy to ensure cloud platform comply with security requirements from regulatory standards/bodies- Develop network solution upon the requirements of cloud servicesCloud and Security Service Delivery and Operations (Aug 2020 - Apr 2022)- Involve in technical planning, design and service delivery for NFV Infrastructure enhancement projects (OpenStack based) and cloud security related projects- Develop and review test cases for the cloud platform service- Perform system and service testing to roll-out new related cloud platform products and services.- Responsible for supporting the daily operation of NFV Infrastructure (Linux Server and storage systems)- System and Platform Patch loading, implementation of software and hardware upgrades for NFV Infrastructure- Perform and coordinate disaster recovery activity to minimize service downtime

Singapore

- Pre-sales consultancy for network and security related projects- Project Management and implementation for network and security related projects (Migration, Greenfield, Tech Refresh, Integration)- Post Sales Support for security and switching platforms (Technical advisory, Troubleshooting)

Singapore

- Resident Engineer at Land Transport Authority (LTA)- BAU operations and ad-hoc maintenance support for LTA network. - Provide project support for LTA network.- Managing network environment with Cisco and Juniper routing and switching platform- Managing network environment with Checkpoint, Palo Alto Networks and FortiGate firewalls - Managing network infrastructure across multiple data centres

Project Implementation- Assist Enterprise/Telco clients to design and implement routing and switching related projects - Handle Juniper Networks routing and switching platforms Post Sales Support- Provide regular maintenance support- Troubleshoot network related issues- Handle Juniper Networks routing and switching platforms

Singapore

- Providing network operations support for bank client.- Resident Engineer at client site.- BAU operations support and change management.- Manage regional core and access network.

Singapore

- Manage and maintain DOCSIS network infrastructure based broadband network.- Manage and maintain fibre broadband core network.- Troubleshooting, monitoring and perform recrification towards network issues to ensure maximum uptime.- Design, implement, commission and maintenance of networking related project.- QoS index monitoring- Routing and switching planning.- Network capacity planning.

Bedok, Singapore

- Perform 1st level network troubleshooting.- Monitor network status to ensure maximum uptime and minimum downtime.- Facilitate data center operation.- Operation support for customer of data center.- Perform remote hand (Rack Inventory, Equipment Installation, System Configuration, Cable Management, Equipment Troubleshooting, Tape Management, etc).

Kuala Lumpur, Malaysia

Front End Developer of Android mobile application:- User interface programming- Local data programming- Client server communication- Managing front end development

Penang, Malaysia

- Assembly, calibration, test and troubleshoot of LED tester machine for domestic and automotive.- In-house and On-site maintenance support of LED tester.- Compile and generate test report for LED tester.