Jayson Zafra Email & Phone Number

Information Technology by profession with almost six years of diverse experience in handling customer service transactions. Well-versed in using various platforms such as Remote Desktop Server farm and AVAYA for calls, chat support, and emails for customer support and technical support tasks.Competencies but not limited to the following:>Experience developing strong remote team relationships based on trust, accountability, integrity, and sharing of best practices>Ability to navigate multiple computer systems and applications>Courteous with strong customer service orientation>Use decision-support tools and resources to provide resolutions to customers appropriatelyServices offered below:>Customer Support>Technical SupportCommitted to providing the highest quality of work for each client.