Jay Steele ☁ Email & Phone Number

Bloomington, Indiana, United States

A Technical Systems Analyst operates at the intersection of IT and business operations. They are responsible for analyzing, designing, and optimizing the IT systems that a business relies on. Technical Systems Analysts often bridge the technical team, who maintains and develops these systems, and the end-users who utilize them.

• Manage personal retirement account portfolios using options strategies to reduce risk, consistently beat market indexes, and maintain positive returns.
• Focus on measuring probabilities of success, monitoring parameters to maintain an ideal trading strategy, identifying preferred market conditions, and managing multiple positions from open to close.
• Learn multiple trading strategies through the tastytrade network and manage the portfolios using the tastyworks platform.

Bloomington, Indiana, United States

• Salesforce Admin & Analyst Team Sprint is designed to master essential skills for the Business Analyst role, such as eliciting requirements, needs analysis, and business case definition to scope a solution that meets a.
• The Salesforce Professional Services Methodology consists of five phases – Discover, Define, Design, Deliver, and Deploy. Working with a team of 4-5 other learners, start at the Discover phase and create Define tools.
• Learn to Understand how to elicit, document, and analyze requirements around business challenges and then produce data-driven solutions.
• Develop skills to improve business processes and efficiency in Salesforce
• Work effectively with others under short time constraints.
• Present findings with peers and industry professionals.

• Member of the Salesforce Professional Development program to learn and explore best practices by participating in live workshops.
• Gather detailed requirements and complete solution documentation for requirement delivery.
• Participate in weekly meetings to review Salesforce configuration updates and determine the next steps for continued process improvements and new enhancement prioritization.
• Create and review end-user training documentation and workshops to ensure understanding and user adoption of customizations.
• Produce automation, including email templates, alerts, process builders, and flows to solve business needs correctly.
• Perform ongoing maintenance and structuring of roles, profiles, permission sets, and sharing settings.

2X Ranger, Salesforce Administration, Business Analysis, Marketing Cloud

Preparing for Salesforce Certifications and getting hands-on experience in the Salesforce ecosystem.

Google Project Management Professional Certificate, Information Technology

Creating risk management plans; Understanding process improvement techniques; Managing escalations, team dynamics, and stakeholders.

Certification Program, Cloud Computing

Master'S Candidate (Non-Degreed), Human Computer Interaction Design

B.S., Management & Entrepreneurship

Activities and Societies: Phi Gamma Delta, Student Alumni Council, IU Student Foundation, Little 500 Bike Team, Intramural Sports