Jay King Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

• Responsible for elevating amazon building LAS7 from last place to #1 in the network for Amazon Robotics in 4 months by reviewing historical data within the building and network to provide solutions to common process.
• Lowered severity escalations by 60% by partnering with operation leaders to identify key barriers to production flow and aligning senior leaders to Amazon policy standards
• Launched a new predictive maintenance program with new personnel and fresh training in October 2023. In November 2023 that Team went on to predict and prevent over $500,000 of potential failure costs by evaluating.
• Repaired previously broken relationships between my department and other departments by volunteering time and assistance with employee experience programs and learning other department demands and KPIs
• Managed and redesigned the planning department for mechanical and robotic maintenance by setting standard operating procedures,standard work, and completion cadence for scheduling, logistics, and predictive maintenance
• Developed the Root Cause Analysis (RCA) DeepDive/Tracking program that has eliminated the previous issue of having repeat severity events

Las Vegas, Nevada, United States

• Manager of Non Sort, Amazon Robotics, Make On Deman, and Merch By Amazon
• Managed Reliability Maintenance Engineering Teams including up to 70+ certified employees
• Hired complete staffing for the largest Make On Demand and Merch by Amazon sites while owning various training and human resource responsibilities
• Streamlined the Make on Demand service call process by taking four different forms of tracking communication and turning them into one real-time service tracker that centralized metrics and provided a real-time view of.
• Organized and developed a four-month training program for the Las8/9 RME Team across 5 U.S sites
• Oversaw the Installation and Operation Qualifications Team and received Las8/9 from construction for the OPS engineer Team

Las Vegas, Nevada Area

• Managed outbound operations and labor assignments for The Pick, Pack, Dock, Transfer Out, Vendor Returns, and Customer Returns
• Controlled the process and executed operations needed to ship 20,000-30,000 items per day
• I led and managed 100-150 employees daily and their performance, quality, and safety.
• Developed 7 process assistants for higher roles within the company by teaching them responsibilities above them, giving them high-levelprojects, and coaching them through interviews.
• Improved shift rates by 10% in one quarter and became the best in class for traditional Nonsort Amazon buildings
• Promoted within one year and moved to oversee the entire site’s outbound ship dock. Increased productivity by 40%, and decreased qualityerrors by 50% within the first 3 months of the new role.

Las Vegas, Nevada, United States

• Served as launch manager for all logistics of the business
• Negotiated with franchiser corporate to organize an area development deal to have sole rights to the Las Vegas Market
• Worked with the state of Nevada for all company documents and permits for the LLC and DBA that would make the franchise purchases
• Set up all company finances for banking, bookkeeping, and accounting
• Managed our team of lawyers to accomplish milestones from lease negotiations, operating agreements, and liquor licensing
• Managed our launch team to find real estate options, decide on the right location, and sign a lease

Las Vegas, Nevada, United States

I am the owner of the Tapville Franchise in the Las Vegas Area. We are a Self-Pour and Eatery. At Tapville, we value spending precious time with friends & family. We exist to make your experience more pleasurable and experiential— eliminating pain points of traditional contemporary hospitality establishments.

Knoxville, Tennessee

• Founder, Owner, Operator, CEO,
• Streamlined operations to create a 60% increase in company value each year by capitalizing on trends and customer suggestions
• Served as the main point of contact for all aspects of the business and worked with the state on all documents and permits
• Set up all company finances for banking, bookkeeping, and accounting
• Take all customer inquiries, and set appointments to choose the products that best suit their needs
• Made 30+ sales calls a day with a success rate of 75%

Las Vegas, Nevada, United States

• Grew the business by 50% from year 1 to year 2 by using self-tracked data to tailor ads to a specific customer and a particular area
• Served as the main point of contact for all logistics of the business
• Worked with the state of Nevada for all company documents and permits for the LLC and DBA
• Set up all company finances for banking, bookkeeping, and accounting
• Manage all customer inquiries and scheduled appointments to choose the products that best suit their needs
• Handled finances, balance sheets, and P&Ls as the financial manager.

Knoxville, Tennessee Area

• Manager
• Ran, organized, and managed the store, shift, and 50-70 employees
• Increased customer and employee satisfaction by 5%-10% each quarter
• Controlled procurement and store finance including min-max ordering and store profits
• Created Excel and access spreadsheets for analytical analysis leading to a 12% increase in order completion
• Managed quality assurance of meat supply and distribution for the district

Knoxville, Tennessee Area

• Manager
• Ran, organized and managed the store, shift, and 20-40 employees
• Increased customer satisfaction by 5% a quarter continually
• Handled money including, morning distribution, final counting, and transportation to and from the bank
• Finalized paperwork, signed and recorded invoices, counted and recorded inventory
• Organized procedures and issued employee tasks

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, 3.8

Activities and Societies: Executive board member in charge of Corporate Relations for the Management SocietyI studied management, supply.

Associate Of Science - As, General Studies