Jay Gurudevan Email & Phone Number

Sunnyvale, Ca, Us

Leading the Product team driving Enterprise AI Agents, applications and platform at LinkedIn.

Sunnyvale, Ca, Us

San Francisco, California, Us

Twilio AI

San Jose, Ca, Us

Responsible for shaping vision, strategy & execution for AI-Augmented Commerce for eBay in the Chief Product Officer’s core team.Prioritized & accelerated a timely multi-surface AI-voice assistant strategy. Secured approval from exec leadership, C-suite & eBay Board to strategically partner with Google Assistant.Launched eBay voice assistant in North America and Australia on Google Assistant in 4 months, partnering with cross-functional teams - eBay ML services - NLU, search & computer vision, identity, infrastructure, payments, regional marketing, PR & Google platform partnerships. Leading to top-ranking position via voice seo in shopping category, new buyer growth, strategic defense against competitor launches. Featured regularly by Google in marketing, I/O & Shoptalk. Speaker & Panelist at AI-Assistant conferences and co-invented multiple patents.Press release: https://www.ebayinc.com/stories/news/finding-that-perfect-gift-on-ebay-is-as-easy-as-asking-a-friend/

New York, Ny, Us

Product Lead for StubHub’s distributed commerce initiative. Cultivated & managed product partnerships streaming millions in revenue and growth of new buyers to StubHub by integrating product experiences on strategic partner platforms. Identified conversation commerce opportunity for live-events business on chat platforms. Defined vision & strategy for StubHub’s chatbot, securing leadership buy-in. Assembled an entrepreneurial team to launch StubHub chatbot in Skype and Messenger within 6 months, focusing on user need to discover & coordinate event-going, conveniently in chat. Leveraged off-the-shelf ML-services for NLU, in-house search & refined conversational design capabilities working with customer-facing teams. Generated 3x conversion of leads over existing channels. Featured by partner platforms like Facebook Messenger (F8), Microsoft Cortana & Skype (Build conference).Launch: https://www.linkedin.com/pulse/how-stubhub-using-real-conversations-make-ai-less-scott-cutler/

Singapore, Sg

Miami, Florida, Us

As Lead PM & Initiative Owner of PicsArt’s community experience group, helped hire & lead multi-region team of 15 in engineering, design, analytics and content curation, responsible for the home page, discover & explore experiences. Structured the team to focus on functionality that enabled the community to grow by 2x in 1year.

New York, Ny, Us

Incubated mobile-first products, focused on solving for social-commerce opportunities in the live-entertainment business. Instituted a framework to rapidly iterate our product portfolio & shape StubHub’s core native apps. Product Portfolio: StubHub Local; 5Things to do app & Facebook Group; StubHub Explore, Plan Together & more.Worked with exec, corporate & product strategy leadership on the 5-year vision, strategy & execution plan that helped accelerate company-wide shift into mobile-first & social-commerce centric strategy.Nurtured a data-driven innovation culture by organizing company-wide hackathon programs that for the first-time afforded engineering teams an opportunity to bring their ideas directly to actual users while being judged on user behavior driven KPIs.

New York, Ny, Us

Incubated mobile-first products, focused on solving for social-commerce opportunities in the live-entertainment business. Instituted a framework to rapidly iterate our product portfolio & shape StubHub’s core native apps. Product Portfolio: StubHub Local; 5Things to do app & Facebook Group; StubHub Explore, Plan Together & more.Worked with exec, corporate & product strategy leadership on the 5-year vision, strategy & execution plan that helped accelerate company-wide shift into mobile-first & social-commerce centric strategy.Nurtured a data-driven innovation culture by organizing company-wide hackathon programs that for the first-time afforded engineering teams an opportunity to bring their ideas directly to actual users while being judged on user behavior driven KPIs.

New York, Ny, Us

Partnered with the eBay innovation team to build, optimize, grow and commercialize industry-first and high-converting social commerce applications in live-events space – Go Together, TheNextWeb Coverage.Formulated a product marketing framework that drove top-line user acquisition in new verticals, expanded brand credibility in social media, increased customer service satisfaction (NPS) and increased engagement on social media channels by aligning product & marketing initiatives - seasonal moments, campaigns, product integrated-contests in the US and UK.Co-invented 2 patents on automated digital scrapbooking and social commerce recommendation methodology.

Acquired by Media Monitors (iSentia Group)Regional General Manager of the Americas DivisionInitiated & established the Americas regional business unit from scratch, responsible for P&L & team growth. Our team signed multiple long-term subscriptions with 22 global brands and partnered with 15 top-tier media agencies in 18 months, while competing against Salesforce & Oracle, rapidly scaling the business into acquisition.Guided 60 individual brand teams, that collectively spoke 11 languages, including global Fortune 500 companies, on their digital strategy and social media campaigns, based on actionable intelligence extracted from Brandtology’s social media analytics SaaS platform. Involved in designing and managing Client Customized Social Media Analytics Software (SaaS); building and presenting Reports that outline Actionable Intelligence and Optimization Strategy, to meet with the Client Objectives in Digital Marketing, Branding, Outreach Campaigns, Influencer Engagement, PR, Crisis Management, Product Development, Corporate Strategy etc.Evangelized Brandtology’s Products to Industry Experts that led to the brand being featured recently in the Book titled “Social Media Analytics” by WebmetricsGuru, multiple Blog features and panel sessions including SxSW Interactive 2012.

Joined the Founding Team as a Social Media Consulting Executive in SingaporeManaged Brandtology’s Social Media Analytics Solution and Online Intelligence Reporting for Singapore and Malaysia’s top Telecom Networks, Banks, Electronics & Tech Companies and Government Agencies

Sg

Co-founded the Strategic Global Partner of Stanford’s Energy Crossroads Organization, a Global movement for a clean, prosperous and secure energy future in SingaporeHeaded the Web Development Team that built and managed the Web Portal, Online Marketing Strategy, Events and Online Community

Acquired by XoriantJoined founding team as the front-end developer to build the product from idea phase, of the pioneering TV-friendly GUI to deliver online videos through gaming consoles and other set-top boxes (prior to Netflix, Roku).Co-authored patents on the TV-based user experience and personalized-content recommendation algorithms.Developed and managed online user community. Devised viral marketing strategy, bringing over 8 million views to our YouTube channel in 2007.

Singapore, Sg

Involved in designing, developing and maintaining numerous sites like the NUS Bulletin Online under NUS Registrar's Office

Lead the Marketing Team to develop strategies and execute them for our products

San Jose,, Ca, Us

Developed an Automated & Accelerated Testing Environment Deployment Software within 2 months, which drastically increased the efficiency for the QA Team that saved the company $45 per test scenario

B.Eng (Hons.), High Tech Entrepreneurship (Management Science And Engineering)

B.Eng (Hons.), Electrical Engineering, Specializing In Human Computer Interaction