Jay Wagenaar Email & Phone Number

As the Director of Enterprise Solutions, I spearhead advanced architecture initiatives for our company's product suite. My focus revolves around the dynamic realm of migrating monolithic applications to a microservices architecture. Utilizing cutting-edge technologies such as Kubernetes, C#, and a range of databases and message queue brokers (PostgreSQL.

Frederick, Maryland, United States

Frederick, Maryland

Frederick. MD, USA

• Direct all aspects of current and new client implementations, which includes defining new product requirements and new products offerings
• Closely coordinate with multi-departmental teams, throughout the systems development life cycle, delivering on documented requirements, enhancements, and implementation of the XeoHealth enterprise product solution
• Function as the trusted technical advisor to XeoHealth business partners and contractors, responsible for overseeing partner applications and implementation development projects
• Conduct accurate explanation of XeoHealth technology to different audiences to acquire their full support for a certain product or technology
• Demonstrate exceptional experience in customer and partner-facing roles as well as exhibit success in leading technical and business value discussions with executives and senior technical decision makers, driving key.
• Facilitation of technical and business value discussions with executives and senior technical decision makers to aid them in making key decisions and implementation strategies

Frederick, MD

• Hands-on supervision to operational and implementation teams for XeoHealth in the areas of IT infrastructure, analysis, design, software development, testing, and implementation of XeoHealth solutions
• Strategic management of third-party contractor operations to ensure adherence to XeoHealth solution requirements
• Close interface with the Implementation and Sales teams as well as relationship manager, project owner, chief executive officer, and clients to ensure high levels of customer satisfaction
• Coordination with all clients and third-party vendors on operational issues
• Administration of human resource functions including staff performance evaluation, staffing requirements management, as well as recruitment and training
• Chosen as key resource to spearhead the “US customization” of the MediKredit software applications, directing an international development team through the intricacies of the US healthcare system

Johannesburg, South Africa

• Direct supervision to the operations of all project managers and projects concentrated in migrating proven South African technology to the USA
• Key contact person of stakeholders both in Republic of South Africa (RSA) and the USA
• Effectual support with the creation of user interface designs in association with developers
• Active engagement in conferences and client meetings in the USA
• Recipient of four promotions within five years of tenure, leading to fast-track promotions
• Recognition for being chosen out of 200 personnel to administer the transitioning of South African technology to the USA, as well as the launching of XeoHealth

• Keen management to the implementation, handover, and operationalization of technical solutions for all internal corporate departments
• Execution of strict coding and technical documentation guidelines while ensuring that production relation issues were swiftly resolved
• Supervision of incidents, client feedback, reports, and implementation to determine areas of opportunity for continuous improvement
• Coordination with the Quality Assurance Team on test cases and business requirements for all implementations requiring testing
• Strategic management to a team of 12 developers in integrating end-to-end technical systems across the entire software development life cycle, including conceptualization and requirements analysis and design
• Establishment of a positive and engaging working environment to ensure that all developers were equipped with the necessary tools and were motivated to perform beyond expectations

Johannesburg, South Africa

• Spearheading of Discovery Health operations, the largest private healthcare payer covering more than 2 million lives, in South Africa
• Commendation for the successful closure of all queries and operational incidents in the shortest amount of time possible as determined by contractual SLA requirements
• Full accountability in documenting meeting minutes, maintaining a decision log and risk register, presenting monthly operational reports, and submitting weekly feedbacks on all standard implementations
• Hands-on management of the entire operational process, including incidents and ad hoc development requests as well as establishment of guidelines to significantly mitigate rejection rates
• Facilitation of monthly operational meetings while supporting sales operations by defining client needs and interests

Johannesburg, South Africa

• Collaboration with business analysts in translating complex business requirements or provide input on software requirement specifications; as well as with database administrators in managing database specifications in.
• Primary accountable for developing and managing software requirements specification and technical specification documentations
• Expert in ensuring impact assessments for all required changes were made and that all new and changed requirements were documented
• Assessment, development, and implementation of workable action plans for both internal and external ISO audit findings
• Responsible for inter- and intradepartmental relationships to ensure project delivery within established timelines
• Oversight of system technical analysis and design for all projects with focus on complex analysis and design of multiplatform, integrated systems

Johannesburg, South Africa

• Thorough assessment of existing processes and identification of areas for improvement
• Management of functional and test specification documentations, as well as streamlining of product quality across all development and testing phases
• Accountable for outlining, communicating, and resolving implementation issues and risks; as well as of updating product specifications to reflect changes to the product
• Facilitation of internal training on deliverables to strengthen knowledge of internal staff on new products and changes in current products

Johannesburg, South Africa

• Monitoring and supervision of systems processing for a large portion of the company’s business
• Implementation of new processes to further enhance current systems
• Design and development of company products and maintenance of functional and test specification documents
• Coordination with relevant units to ensure that the correct solution was applied

Johannesburg, South Africa

Johannesburg, South Africa

Potchefstroom, South Africa

B.Comm, Information Systems

Bachelor'S Degree, Computer Information Systems, Us Degree Equivalent

On the basis of the credibility of Potchefstroomse Universiteit, the number of years of course work, nature of the course work, and.