- Build and maintain strong relationships with prospects and club members, focusing on personalized service to meet individual fitness goals.- Acquire and onboard new members through targeted outreach and one-on-one consultations, achieving a monthly sales goal of 120% or higher for membership sign-ups.- Lead efforts to maximize customer retention through follow-up communication and personalized class recommendations, resulting in a 15% increase in renewal rates.- Consistently surpassed monthly revenue targets, contributing to a 30% growth in studio memberships over six months.

•Manage and monitor social media online presence of company’s brand via Facebook, Instagram, Twitter, and LinkedIn platforms.•Create, deliver, and edit marketing materials and advertising campaigns that are effective and timely.•Coordinate all company travel, sponsorships, and events. •Exhibit at national tradeshows to unearth new sales opportunities.•Work with operational team to plan adoption/brand awareness initiatives on an ongoing basis.•Engage with customers via email campaigns and online App Store/Google Play Store reviews.

•Create, deliver, and edit marketing materials and advertising campaigns that are effective and timely.•Manage and monitor social media online presence of company’s brand via Facebook, Instagram, Twitter, and LinkedIn platforms.•Streamline company materials and campaigns to ensure a consistent and concise message.•Engage with customers and address any concerns via online Google reviews/forums/chats.•Plan and organize all team events to market our company culture on social media platforms.

•Traveled nationwide to unearth new sales opportunities through networking and turned them into long term partnerships.•Produced marketing and promotional materials that promote the core of the value of our service. •Managed and monitored social media online presence of company’s brand via Facebook, Instagram, Twitter, and LinkedIn platforms.•Strongly enforced customer experience delivery by actively reaching out to all customers post-service to ensure satisfaction. These efforts improved their Google Review rating from 1.3 to 3.3. •Managed Google My Business to respond to company reviews and keep company information up to date. •Served as website producer, ensuring functionality and consistency of website content and strategy across digital properties. •Utilized PipeDrive to manage sales leads to ensure client satisfaction/retention while continuously hunting and closing new business.

• Maintained marketing all social media platforms consistently updated to promote company exposure.• Showcased every bride on our social media to promote boutique brand and inventory.• Administered all physical aspects of customers such as skin tones, and hair color to recommend suitable bridal gowns and accessories by utilizing my knowledge of current fashion trends, fit, and alteration requirements.• Made every bridal appointment a memorable and personalized experience to ensure brand referrals. • Exhibited at wedding expos on a quarterly basis to stay relevant and knowledgeable on bridal trends. • Maintained excellent customer service in a fast-paced environment, as well as performing follow up by phone and/or email after the appointment.• Responded to all customer reviews/feedback on major platforms such as Google, The Knot, and Wedding Wire.