Program Manager
Current-Led the growth and development of AmeriCorps members by providing personalized coaching, regular check-ins, and data-driven performance reviews to support their year-long service trajectory.-Developed and mentored 5 Team Leaders, enabling them to strengthen leadership and professional skills, and successfully guide their respective teams.-Served as the principal liaison to ensure contract compliance and program alignment by providing strategic guidance and fostering strong partnerships with school leadership.-Trained and empowered 25 AmeriCorps members to design and deliver impactful lesson plans, supporting over 200 students with 1,800+ hours of academic and social-emotional assistance.-Designed and delivered data-driven presentations to principals, showcasing program outcomes, effectiveness, and progress toward metric-based goals.-Cultivated and maintained relationships with key stakeholders—including parents, principals, vice principals, social workers, teachers, and community partners—via consistent communication across multiple platforms.-Strategically enhanced partnerships with 30 teachers, increasing the current satisfaction rate from 86% through relationship-building initiatives and targeted action plans.-Facilitated weekly team meetings to align efforts, ensure program efficiency, and optimize the coordination of 1,700 service hours per AmeriCorps member.-Oversaw dual-school partnerships, including establishing a new partnership, while managing service delivery and stakeholder relationships across both sites.-Optimized professional development content for AmeriCorps members, focusing on skill-building and continuous growth opportunities.-Collaborated cross-functionally with departments such as Impact Analytics, People and Operations, and Community Engagement to streamline processes and achieve organizational goals.