- Supervised Team Operations: Managed and coordinated a team of servers, ensuring high standards of service and efficiency.- Customer Service Excellence: Provided exceptional service to guests, handling any complaints or issues with professionalism and promptness.- Training and Development: Trained new staff members on service protocols, menu knowledge, and customer interaction techniques.- Shift Management: Scheduled shifts and managed time-off requests to maintain adequate staffing levels.

- Developed an organization and project management toolkit for email, calendar and file storage in Google Mail and Microsoft Outlook allowing for increased efficiency and automation.- Facilitated rebranding efforts across 4 vendors including branding agency, photography, copywriting and styling and managed production for the photoshoot - building plans and timelines in excel.- Learned the fundamentals utilizing personal strengths to accelerate professional growth, conducted Strength-Finder testing and integrated the results into everyday life and conducted workplace conversations to adjust responsibilities to increasingly align with top strengths.- Conducted 10+ informational interviews with key industry professionals gathering multiple perspectives on career advice