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@readly.com
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Jasmin Ethel Oraa is listed as Data Analyst at Readly, a with 99 employees, based in Växjö, Kronoberg County, Sweden. AeroLeads shows a work email signal at readly.com and a matched LinkedIn profile for Jasmin Ethel Oraa.
Jasmin Ethel Oraa previously worked as Quality Analyst at Convergys (Formerly Stream Global Services) and Quality Lead at Ibm. Jasmin Ethel Oraa holds Bachelor Of Science In Commerce (Bsc), Economics, Graduated With Distinction - Cum Laude from University Of Santo Tomas.
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AeroLeads found 1 current-domain work email signal for Jasmin Ethel Oraa. Compare company email patterns before reaching out.
Jasmin Ethel Oraa is a Data Analyst at Readly. She possess expertise in process improvement, bpo, quality assurance, call centers, customer satisfaction and 37 more skills. She is proficient in Swedish and English.
Listed skills include Process Improvement, Bpo, Quality Assurance, Call Centers, and 38 others.
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Vaxjo, Sweden
- Automates and visualizes reports on a BI platform (Tableau) - Pulls and queries data from a massive database using SQL- Conducts studies and provides analysis on customers behavior, marketing campaigns and company KPIs - Performs data modelling using DBT
Quezon City, Philippines
- Handled Quality KPIs’ reporting (NPS, CSAT, Quality score etc) and analytical needs of various clients belonging to Fortune 500 companies. - Had built relationships and provided assistance to stakeholders from different countries like the USA, Ireland, Spain, Egypt, China and the Philippines. - Was responsible in extracting huge amount of data from different platforms, managing database and updating reports on a daily basis, using advanced excel, VBA and Microsoft SQL Server.- Designed, automated and created dashboards, excel reports, statistical studies and power point presentation decks.- Conducted presentation on analytical studies.
Quezon City, Philippines
- Prepared daily, weekly and monthly quality and operations KPI reports and analysis. - Prepared weekly and monthly business review presentations for the clients. - Served as point of contact for all quality reporting issues. - Maintained and managed large sets of data. - Documented reporting processes from the time data was gathered from its source until output was produced
Taguig, Philippines
- Evaluated sales calls to verify its validity - Prepared quality related reports and conducted sales analysis. - Interacted with operations and support groups regarding quality or process improvements. - Ensured adherence to customer standards and recommends actions, if necessary to contain and correct quality problems. - Conducted huddle talks and presentations to sales agents
Quezon City, Philippines
- Achieved daily, weekly and monthly quality monitor goals in accordance with client specified goals - Served as point of contact for all quality issues and questions - Prepared QA/CSAT reports and interacts with operations and support groups regarding quality improvements. - Ensured adherence to customer standards and recommends actions, if necessary to contain and correct quality problems. - Assessed and discussed problems relating to yield, quality, efficiency, non-conformance and other major discrepancies with operations and support counterparts. - Updated QA personnel on changes regarding information, policies, guidelines, product, and support etc. through awareness/campaign. - Answered all Q&A and Escalation/Supervisory Calls
Makati, Philippines
- Ensured customer's satisfaction by providing solutions to customers' issues and complaints regarding their phone service.- Handled customers' requests and queries.
Other employees you can reach at readly.com. View company contacts for 99 employees →
Daniel Hammerin
Colleague at ReadlyVäxjö, Kronoberg County, Sweden
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FP
Fredrik Petrini
Colleague at ReadlyVäxjö, Kronoberg County, Sweden
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TH
Thomas H...
Colleague at ReadlyPenarth, Wales, United Kingdom
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AK
Adam Kusiak
Colleague at ReadlyWarsaw, Mazowieckie, Poland
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JW
Joel Wikell
Colleague at ReadlyPalm Beach Gardens, Florida, United States
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OS
Oluwaseun Samuel Adetoye
Colleague at ReadlyVäxjö, Kronoberg County, Sweden
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NA
Nina Aubert
Colleague at ReadlyGothenburg, Västra Götaland County, Sweden
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SG
Simon Gate
Colleague at ReadlyVäxjö, Kronoberg County, Sweden
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FF
Francesca Ferrauto
Colleague at ReadlyBerlin, Germany
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SÖ
Sevin Özdemir
Colleague at ReadlyBerlin, Germany
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Quick answers generated from the profile data available on this page.
Jasmin Ethel Oraa works for Readly.
Jasmin Ethel Oraa is listed as Data Analyst at Readly.
AeroLeads has found 1 work email signal at @readly.com for Jasmin Ethel Oraa at Readly.
Jasmin Ethel Oraa is based in Växjö, Kronoberg County, Sweden while working with Readly.
Jasmin Ethel Oraa has worked for Readly, Convergys (Formerly Stream Global Services), Ibm, Ucess Philippines Inc (Lg Subsidiary), and Sykes Asia Inc.
Jasmin Ethel Oraa's colleagues at Readly include Daniel Hammerin, Fredrik Petrini, Thomas H..., Adam Kusiak, and Joel Wikell.
You can use AeroLeads to view verified contact signals for Jasmin Ethel Oraa at Readly, including work email, phone, and LinkedIn data when available.
Jasmin Ethel Oraa holds Bachelor Of Science In Commerce (Bsc), Economics, Graduated With Distinction - Cum Laude from University Of Santo Tomas.
Jasmin Ethel Oraa is listed with skills including Process Improvement, Bpo, Quality Assurance, Call Centers, Customer Satisfaction, Microsoft Excel, Contact Centers, and Training.
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