Jan-Bas Pietersen Email & Phone Number

Netherlands

Amsterdam, North Holland, Netherlands

Contribute to innovative solutions that minimize fraud and ensure our customers experience security in banking.Make banking even more secure in a customer-friendly way.Being creative, have a sense of IT and put groundbreaking ideas into practice.Tribe - FraudArea - PreventionProduct - Authentication & ConsentFunction: Product Manager / Product Expert

Amsterdam, North Holland, Netherlands

Customer Journey Expert and Product Owner within the Tribe of Fraud & Cyber Security, Area Fraud Prevention & Authentication.Responsible for the customer journeys around the username & password flows and the login of My ING.As a PO steering the backend & frontend squad for these means, make sure we set the right priorities and deliver value.Moving forward to digitalize as much as we can.

Amsterdam Area

The team from my previous position is promoted to be a Center of Excellence and I am assigned as the Domain Expert. Within this role I will lead the way forward in defining the vision, anticipating client needs, evaluating progress, knowledge sharing and consulting across multiple teams to increase team performance.The subjects remain the same:Detecting Financial Crime;* Fraud* Anti-Money Laundering and Terrorist Financing Transaction Monitoring* Special Investigations(Strong) Customer Authentication;* Omni-channel Device DNA* Authentication Protocols* Authentication MethodsCustomer Due Diligence;* Identification & Verification

Amsterdam Area, Netherlands

Transforming ICS to be ready for the (digital) future, that is the ICS greenfield program called Aurora. Shape the organization to be able to serve more than just issuing credit cards. In this role I am responsible to enable the wide variety of subjects wherein I am a Subject Matter Expert within ICS. Leading the team, together we are responsible for enabling the following capabilities:Detecting Financial Crime;* Fraud* Anti-Money Laundering and Terrorist Financing Transaction Monitoring* Special Investigations(Strong) Customer Authentication;* Omni-channel Device DNA* Authentication Protocols* Authentication MethodsCustomer Due Diligence;* Identification & Verification

Amsterdam, North Holland, Netherlands

From my consultant role I gained in depth knowledge about PSD2 - RTS on SCA. Together with my fraud, authentication and authorisation knowledge I was asked to help to get ICS compliant with these regulations. Defining the roadmap, give guidance to the PO and the scrum team members, solve problems, making sure we would deliver high value in time. Keeping the stakeholders well informed and happy. Responsible for implementing EMV 3DS and being the Business Application Owner for our authentication partner.

Amsterdam Area, Netherlands

Responsible for the initiation and implementation and subsequent analysis and redefinition of Fraud Risk Management initiatives. Closely cooperating with other departments within the organization and participating in various company wide projects as sole representative of the Fraud Risk Management department.Reporting directly to the Management, from a fraud perspective responsible for proactive trend analyses and market development monitoring, advising the management in strategic propositions to prevent fraud losses and (regulatory) non-compliance. As a result, I have extensive knowledge about available products, systems and technologies and familiarity with database systems. Responsible for translating strategic plans and business needs into viable Episodes & Epics, demonstrating effectiveness for managing resources directly or indirectly.Responsible for providing support, guidance and direction to all the sub departments of the Fraud Risk Management and beyond. Supporting the national and international ICS entities by providing advice, reports, queries, analyses and management information.Building and maintaining an incorruptible and successful relationship with internal and external clients/partners. External representation of the credit card branch from an Issuer perspective by participating in various working groups and commissions on Fraud and PSD2.Involved in many projects and feasibility studies, like the Risk & Fraud Strategy, Anti-Money Laundering and Terrorist Financing solutions, Client Filtering, Real Time Data Analytics environment, Case Management Systems, Rules Engines, Models, Omni-Channel Strategy, Tokenization, and more.

Amsterdam Area, Netherlands

Back to Fraud!Following and discovering fraud patterns and (new) trends, creating smart rules around the authorisation and authentication processes to stop and prevent fraud in real-time. Create a balance between the false/positives.Making analyses on every bit of data I could get my hands on.Expanding my authentication, authorisation and clearing & settlement knowledge to become a real subject matter expert. Building up my network with worldwide issuers, acquirers, PSP's, Mastercard and Visa by participating in multiple groups and forums.

Amsterdam Area, Netherlands

Made a small side step to the ICT Helpdesk, which helped me to develop some more IT knowledge about our systems.

Amsterdam Area, Netherlands

Started at ICS on the Authorization department when we were still doing Acquiring. Handling incoming Authorization requests. Besides Authorizations also Lost & Stolen was part of the job.Soon I moved up to become a Fraud Detection Analyst with a nose for catching fraud. Handling cases fast and rapid, determine to stop fraud.

Nieuwkoop

Working in the music area.Main focus was (used) rare collectables which we sold via the internet.