Justin Beeman Email & Phone Number

• Lead incident response efforts, effectively minimizing downtime and ensuring swift resolution of critical issues.
• Collaborate with software engineering teams to improve system performance and scalability through infrastructure optimizations and proactive monitoring.
• Mentor and provide technical guidance to junior SREs, fostering a culture of learning and continuous improvement.

• Managed and maintained highly available production environments, overseeing the deployment and monitoring of critical systems.
• Designed and implemented automated incident response processes, reducing mean time to recovery (MTTR).
• Conducted post-incident analysis, identified root causes, and implemented preventative measures to mitigate future incidents.
• Participated in on-call rotations, effectively addressing and resolving system issues in a timely manner.

Dallas/Fort Worth Area

• Collaborated with engineers in new product introduction phases todevelop and verify design changes.
• Resolved issues related to operational components for Cloud andAPI Gateways supporting the Uber Eats platform
• Compiled data and generated graphs to interpret results andsuggest key operational improvements.

Flower Mound, TX

• Maintained Development and Production Infrastructure that serves over 200 000 daily active users and handles over 1 billion dollars worth of transactions per year.

Flower Mound, TX

• Installation and troubleshooting of proprietary software to handle direct to POS integration for online food ordering
• Serving and supporting customers both in the US and UK via phone and email with menu updates, store hours, and order troubleshooting

Las Vegas, NV

• Assisting coworkers with IT related problems, repairing and deploying PC desktops/laptops, over-the-phone troubleshooting.
• Driving to remote offices and in the field workspaces to install/troubleshoot equipment such as routers, PC / Laptops, and IP cameras.

Las Vegas, NV

• On-site Customer Support, assisting customers in person or remote hands with deploying/repairing enterprise infrastructure.
• 24/7 Environment Monitoring - Monitoring room temperatures, servers, HVAC, and UPS battery backups to ensure 24/7 uptime of customer equipment.

Las Vegas, Nevada Area

• Client Site Monitoring - Access control, Patrolling client site grounds, Alarm surveillance and reporting.
• Customer and Client Safety - Monitoring of IP cameras, Reporting suspicious activity, Taking reports from client/customer.