Jacob Bennett Email & Phone Number

Richland, Washington, United States

- Actively maintain Microsoft Active Directory in support of district resources- Maintain and manage district inventory, remote access, imaging, software licensing, resources, etc. through Microsoft System Center Suite and Microsoft Intune.- Create and manage virtual machines/servers using VMware vSphere- Install and manage computer equipment and network software/hardware including service packs, application software, OS, etc.- Setup and manage new/existing district resources including Goverlan, Adobe CC, Laserfiche, Exchange, etc.

Richland, Washington, United States

- Manage and support all end-user-based technology within the district.- Provide end-user-based technology support both in-person and over-the-phone.- Supporting, troubleshooting, managing a variety of technology including Windows, Apple, and Google products- Supporting, troubleshooting, managing a variety of devices including laptops, desktops, Chromebooks, iPads, etc.- Provide troubleshooting for network outages, errors, failures and ensuring wireless/network access for staff and students.

Richland, Washington, United States

- Manage and support all end-user-based technology within the district.- Provide end-user-based technology support both in-person and over-the-phone.- Supporting, troubleshooting, managing a variety of technology including Windows, Apple, and Google products- Supporting, troubleshooting, managing a variety of devices including laptops, desktops, Chromebooks, iPads, etc.- Provide troubleshooting for network outages, errors, failures and ensuring wireless/network access for staff and students.

I was a full time employee within the Media Operations department as a “floater” working within several different aspects of the company. The work ranges between IT, Engineering, and Master Control.

Benton City, Wa

KiBe School District was a place of self-taught learning from the very beginning. With the department consisting of only one person and the recent destruction of their main server room, I decided to volunteer my time and hope to alleviate some of the stress and work load. This consisted of rebuilding salvageable servers, setup new servers, and check and fix any problems with functional pieces of equipment like the wireless servers and the web filter. Was also in charge of fixing all problems throughout the district while the Director was working in the server closet. Almost two months as a volunteer, the Director was pleased with my work and offered me a full-time position as a technician. At the beginning of September of 2014, the Director left and I replaced him temporarily for the month until the new Director was hired. It was a challenge to run the department, especially with two high school students working part-time. But my schooling in administrative management prepared me well enough to manage my time and theirs to get the job done and have the transition seamless.Even with the new Director, I was still under very little supervision. This allowed me to work freely and learn at a pace that worked best for me and allowed for me to complete tasks that were critical to the network’s integrity on a regular basis.

Kent, Washington

Throughout my time with Kent School District, my responsibilities grew exponentially as the staff numbers started to decrease within the department. Maintaining the network to allow for reliable access for all who use it, responding to helpdesk requests dealing with network related issues like phones, connection issues with laptops and desktops, and upgrading piece of technology so that the network stays secure and consistent. My first day, I was tossed into a project that had been going for two weeks. Everyone had a part and a routine that worked well. This forced me to teach myself everything required for the project while working on it. The project was to go through all of the wiring closets and boxes for the entire district and clean, maintain and replace anything broken or old. This included changing out switches and programming the new ones. In my last month, I was put in charge of a full wireless upgrade for a middle school. I was responsible for taking inventory of the new access points and gigabit modules, installing the modules on the access points, programming them, and then replacing the old access points as well as adding new locations for a denser area. There were more than two hundred access points that were replaced and added. This project ran all the way up to the end of my internship and then was passed on to a new engineer. I was able to complete eighty percent of the project.

Ellensburg, Washington

AIS CWU is Central Washington University's IT club.

Ellensburg, Washington

Richland/Kennewick/Pasco, Washington Area

Our Intern class is an Instructional Work Based Learning experience. Its purpose is to connect knowledge and skills obtained in the classroom (PC Trouble Shooting 1 & 2) with those needed outside the classroom. The class comprises a range of activities designed to help students fulfill their Education/Career Plans.The activities include internships, job shadows, and structured field trips. Regardless of activity the class is designed to;Prepare learners for transition from school-to-work to lifelong learning.Provide opportunities for students to function as responsible individuals or leaders.Require students to contribute as members of workgroups, communities, and families.Promote Student understanding of the importance or work.Improve student self-worth and maximize potential.

Bachelor Of Science (B.S.), Itam W/ Network Administration And Management, Graduated

Activities and Societies: AIS CWU (IT Club), Intramural Soccer, FIRST Robotics CompetitionCo-founded Central's IT club AIS CWU in 2012.

High School Degree, General Education

Activities and Societies: IT Club