-Technical Services Department Leader for large, healthcare facility for a national kidneydialysis provider whose patients are people living with chronic and acute renal disease.-Responsible for the daily management, supervision and oversight of all dialysis medicalequipment and facility maintenance.-In charge of overall engineering and maintenance, calibration, testing, cleaning,disinfecting and repair of all water treatment and medical equipment according tomanufacturer standards.-Led troubleshooting and complaint resolution involving 25+ vendors and Renal Care staffand management.-Research issues on manufacturer databases to answer inquiries, resolve repairs andoutline solutions.-Provide training to staff and new hires. Created role specific training guides and outlinedtwo-week 1:1 training program specific to the operation of complex medical equipment.Performed 30+ facility documentation internal audits with a 100% success rate. Presentaudit findings and results to Medical Directors and Facility Management at monthlyquality assurance meetings.-Responsible for documenting, organizing, and maintaining maintenance and repairdocuments in accordance with the U.S. Health & Human Services Dept.-Provide remote support to two facilities and emergency front line after-hours support.Collaborated with facility managers, clinical staff, and medical directors to ensure patientquality goals were consistently being met.

-Responsible for repairing and maintaining all medical equipment and water treatment systems forinternational kidney dialysis company.-Managed all inventory related to clinical care and technical needs twice a month.Responsible for collection of chemical samples for microbiological testing and equipmenttransport among facilities.

-Relocated from Conway, NC to Charlotte in 2016 to Uptown Charlotte facility at my request.-Provided direct patient care for dialysis treatment. Established patient relationships andresponsible for electronic health records management.-Adhered to rigid clinical policies and procedures to ensure patient safety and compliance withinfection control standards.-Collect dialysate and water samples for microbiological testing and blood samples for patient lab.Initiate, observe, and monitor patient vitals and comfort level during therapy sessions in additionto termination of dialysis treatment according to policies and local guidelines.-In charge of biohazardous waste disposal.

-Responsible for store open and close, stocking items, cash register and customer service desk.