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Driven and detail oriented Manager of Sales Operations with 10 years of experience in the educational software and software sales industry. I have managed the sales processes and best practices for 30+ sales professionals and over 90 domestic and international resellers. I understand the need for clear and effective workflows. I have a successful sales background that gives me a complete understanding of the sales cycle, customer, and needs of the sales team. I thrive independently or in an “all hands on deck” environment – with my focus always on maximizing the productivity of the sales organization.Expertise:Sales Operations SupportSales ForecastingTeam LeadershipSales Productivity AnalysisCompensation Plan DesignChannel Sales Management / OperationsSalesforce.com Customizations and WorkflowsSalesforce.com Administrator, 2010-PresentSalesforce.com End User Trainer, 2010-PresentSalesforce.com Custom Report CreationWebex.com Administrator, 2007-PresentDemandToolsMarketoJD Edwards, 2010-2013Constant Contact, 2007-2013Process ManagementDocumentation
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Gemline -
Manager Of Sales OperationsFinvi Jan 2023 - PresentMuncie, In, UsA legacy of innovation, with a focus on client success. Finvi is helping a wide array of clients in healthcare, government, and accounts receivable operate more efficiently to strengthen revenue recovery. After four decades, we continue to innovate and build upon our comprehensive, data-driven approach, and remain committed to creating a frictionless revenue infrastructure you can rely on. As leaders in the receivables and collections market, Finvi’s technology automates mission-critical front-line and back-office workflows to reduce compliance risks and improve patient/constituent/consumer experience, through digital engagement platforms and fully integrated payment processing. -
Senior Manager Of Sales AutomationNetscout Oct 2016 - Oct 2022Westford, Ma, Us -
Sales Operations Manager - UsaVelcro Companies May 2015 - Sep 2016Manchester, Nh, Us -
Sales Operations ManagerSmartbear Software Aug 2013 - May 2015Somerville, Ma, UsMore than one million developers, testers and operations professionals use SmartBear software tools to ensure the quality and performance of their APIs, mobile, cloud-based and Web applications.With five million downloads and counting, SmartBear products are affordable, easy-to-use and ready for deployment. Free tools and plug-ins for automation and performance testing, code review and website monitoring are available for download on the website.Learn more about SmartBear, the company's award-winning tools or join the active user community at http://www.smartbear.com, on Facebook or follow us on Twitter @smartbear or Google+. -
Manager Of Sales OperationsCambium Learning Technologies Mar 2008 - Aug 2013Dallas, Texas, Us-Manage the RFP process through entire cycle. -Salesforce.com Administrator-Developed and deliver Salesforce usage and best practice training. -Document and maintain best practices for the sales team.-Quarterly commission revenue reporting as well as on demand sales reports for management.-Work with Customer Service and Tech Support to make sure the customer experience was a positive and consistent part of the sales cycle. -
Inside Sales ExecutiveCambium Learning Technologies Jan 2007 - Mar 2008Dallas, Texas, Us-Responsible for working a territory from our home office as part of a team with the local Field Sales Executive. Product and pricing information to prospective customers.-Lead generation through cold calling, e-mail marketing, on-line product demonstrations, attending regional / national conferences and trade shows.-Maintained pipeline, provided on demand YTD numbers to the field rep and sales management. Achieved 100% of target for 2007 in the state of IL and IN. -
Reseller & Direct Sales SupportKurzweil Educational Systems Apr 2003 - Jan 2007Ann Arbor, Michigan, Us-Providing sales support for the Resellers and the Direct Channel.-Covering regional conferences and trade shows as needed.-Customer Facing, Problem Resolution.-Proposal Design and Delivery. -
Logistics ContractorSun Microsystems 2001 - 2003Palo Alto, Ca, UsManage process to recover server equipment back from field locations nationally.
Jim Howells Skills
Jim Howells Education Details
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Rivier University, New HampshireBusiness/Corporate Communications -
Fitchburg State UniversityMass Communication/Media Studies -
Middlesex Community CollegeCommunications
Frequently Asked Questions about Jim Howells
What company does Jim Howells work for?
Jim Howells works for Gemline
What is Jim Howells's role at the current company?
Jim Howells's current role is Sales Operations Leader.
What is Jim Howells's email address?
Jim Howells's email address is ji****@****out.com
What is Jim Howells's direct phone number?
Jim Howells's direct phone number is +197861*****
What schools did Jim Howells attend?
Jim Howells attended Rivier University, New Hampshire, Fitchburg State University, Middlesex Community College.
What are some of Jim Howells's interests?
Jim Howells has interest in Creative Writing, Sales Operations, Assistive Technology, Education, Baseball, Salesforce, Crm, Drawing, Animal Welfare, History.
What skills is Jim Howells known for?
Jim Howells has skills like Salesforce.com, Sales Operations, Sales Process, Lead Generation, Sales, Direct Sales, Management, Crm, Training, Email Marketing, Account Management, Sales Management.
Who are Jim Howells's colleagues?
Jim Howells's colleagues are Geoff Vejsicky, Telma Racine, Jeanne Page, Brian Wagner, David Learn, Cas, Barbara Mthebule, Kathleen Sears.
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