-Review new business applications to ensure they meet CIG guidelines-Agency management -Assist Agents in the field quoting new business or add line business

Volunteer Position-Relay for Life Spokane

-Review new policies to ensure they meet state and Travelers guidelines-Process Direct Notice of Cancellations and Do Not Renew on policies where required and review to ensure they follow state guidelines-Assist Agents in the field quoting new business or add line business-Support in house Insurance Service Representatives as they assist customers-Process policies through assigned work boxes

-Trusted advisor to insureds, coverage counseling, billing, and providing other services to our customers. -Assist Account Executives in quoting new business and remarketing exisiting business-Prepare new policy packets for customers-Maintain files

Assistant to a producer-assist with producer's workload -Very friendly and personable with customers -Trusted advisor to producer's customers -Licensed in 44 states, work with 4 of those states with this agency -Excellent problem solving and conflict/resolution skills with an emphasis on quality -Agency is affiliated with 4 national companies, need to stay updated on their guidelines -Document and process changes to policies -Work with underwriting and claims where necessary -Follow up with customers to communicate changes or answer questions