Joseph Bokelman Email & Phone Number

Sartell, Mn

Primary resource for all MCS small parcel and mail services interactions with internal and external customers/suppliers, and ensuring compliance with all USPS and UPS/FedEx regulatory requirements. Accountable for ensuring stakeholder needs, service level timings are consistently met in a cost effective manner. Stays abreast of United States Postal Service (USPS) regulatory requirements and implementation of applicable changes. Stays abreast of all UPS/FedEx requirements and regulations. Provides training to staff on USPS regulations. Position is the primary resource for conducting customer analysis on freight and mailing data. The position also plays a key role in re-engineering the processes and technology to recommend cost effective and compelling solutions to our customers. This position requires strong verbal and written communication skills, interpersonal and organizational skills. Accountable for adherence to all USPS regulations and requirements

Sartell, Mn

EXPERIENCE Repeatedly promoted during 28-year tenure with Merrill, culminating in current responsibility for managing all functions of inventory control and supervising a team of up to 32 team members. Results: ~Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by additional client implementations and volumes. ~Continued meeting and/or exceeding client expectations to allow for further growth of new product lines and increased volumes. Increased revenue to allow for internal system and equipment enhancements to better serve our clients. ~Continued growth of team members to increase productivity, quality, and to gain the necessary skills for advancement internally

St. Cloud, Mn

Responsible for unloading merchandise, deliver, and locating product to store floor. Autopull of inventory using Radio Frequency Unit. Replenishment of inventory to warehouse stage locations. Responsible for maintaining good customer service support. Results:~Meeting and exceeding internal expectations of inventory management~Teammate of the month twice within a six month period~Quickly became a trusted team member to fellow employees, management, and earned a reputation for maintaining a positive attitude and producing high-quality work.