Joseph Bowman Email & Phone Number

Wisconsin, United States

Manager | Chili's Grill & BarStarted as a To-Go Manager, where I focused on enhancing the guest experience and operational flow, resulting in a 20% increase in customer satisfaction scores. Moved into the Hospitality Manager role, where I was directly responsible for improving team member performance and engagement, leading to measurable increases in service scores and overall guest experience. Promoted to Kitchen Manager, taking charge of back-of-house operations, controlling food costs, and improving food quality standards, all contributing to stronger guest satisfaction metrics. Currently participating in Chili's Future Leaders Development Program, focusing on advanced leadership skills, operational excellence, and preparing for higher-level management opportunities.

Wisconsin Rapids, Wisconsin, United States

General Manager | Caribou CoffeeManaged all aspects of store operations, including hiring, training, and developing a high-performing team focused on exceptional service. Handled staff scheduling, inventory management, and ordering to ensure efficient daily operations. Monitored sales performance and P&Ls closely, developing strategies to drive revenue growth and maintain profitability. Played a key role in expanding the brand by assisting with the opening of new locations, including traveling out of state to help train and support a new franchisee, ensuring their successful launch and long-term operational efficiency.

Wisconsin Rapids, Wisconsin, United States

Assistant Manager | Kwik TripOversaw daily store operations, managing staff performance and creating effective work schedules to keep shifts running smoothly. Ensured top-notch service while staying within budget by closely monitoring operations and team efficiency. Regularly reviewed financial reports, sales data, and performance metrics to track productivity, meet goals, and identify opportunities for cost savings and process improvements. Took a hands-on role in directing financial strategies, balancing budget management with operational needs to maximize profitability and overall store efficiency.

Wisconsin, United States

Training Sales Manager | Verizon WirelessWorked directly on the sales floor, assisting customers by identifying their needs and providing tailored solutions to meet them. Consistently monitored sales performance, analyzed metrics, and implemented targeted sales campaigns to drive results. Played a key role in expansion efforts by helping open new locations and mentoring incoming General Managers, ensuring they were fully prepared to lead their teams and operate successful stores.

Wisconsin, United States

Assistant Manager | Family VideoStarted as second in command of a team of five while training for store management. Handled daily operations, including customer service, cash handling, and ensuring smooth workflow on every shift. Consistently led the store in sales each month during my time there.General Manager | Marco's Pizza (Family Video-Owned)Promoted to General Manager at Marco's Pizza, overseeing a crew of 15. Responsible for local marketing strategies, sales campaigns, and daily operations, including staffing, training, and customer satisfaction. Developed and launched targeted sales initiatives, resulting in a $2,000 weekly sales increase within my first two months. Recruited, hired, and trained five new team members, focusing on building a reliable and high-performing staff while driving growth and consistency in store performance.

Wisconsin, United States

Attending to customer needs, hosting, serving, dishwashing, some cooking,cleaning, expo, and became trainer after 6 months.

Associate Of Arts And Sciences - Aas, Computer Programming

Certification, Cybersecurity Professional

Certification, It Support Professional

Business, Management, Marketing, And Related Support Services