Product
Current
2024 - Present
~2 yrs 6 mos
AeroLeads people directory · profile
Jason B. Email & Phone Number
Builder | Product and Growth | AI Strategy | Mental Health Advocate | Psychology | Mentor | Prev. $APPL, $HUBS, $KVYO
at
Energage
1 work email found
@hubspot.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Builder | Product and Growth | AI Strategy | Mental Health Advocate | Psychology | Mentor | Prev. $APPL, $HUBS, $KVYO
Location
Nashville Metropolitan Area, United States
Who is Jason B.? Overview
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Quick answer
Jason B. is listed as Builder | Product and Growth | AI Strategy | Mental Health Advocate | Psychology | Mentor | Prev. $APPL, $HUBS, $KVYO at Energage, based in Nashville Metropolitan Area, United States. AeroLeads shows a work email signal at hubspot.com and a matched LinkedIn profile for Jason B..
Jason B. previously worked as Product at Energage and Founder at Trybeck. Jason B. holds Master Of Arts (M.A.), Organizational Psychology from William James College.
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*@hubspot.com
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Profile bio
About Jason B.
In the early stages of the pandemic, I was given the nickname "The People's PM" by a colleague who expressed appreciation for how in-touch I was with my team and my customers. With my focus on wellness, mental health, and software product management, it's a nickname I hold dearly as it has been the main driving force for success I have achieved during my career.I'm a data-driven and customer-centric problem solver. I love digging deep into the weeds with a customer when they're trying to accomplish a goal, and learning everything about what they're trying to achieve and any blockers they encounter. My curiosity allows me to investigate many avenues while my focus actively keeps priorities in mind.I'm fortunate to have had the opportunity to work with companies as large as Apple and as small as <10 person startup in a Product Management or Advisory-level role. Along each stop, my focus has and will continue to be to build the best customer experience possible.I got my first taste of Product Management when I worked for Apple and learned some supervisors within AppleCare struggled to keep track of their daily callbacks. In collaboration with engineers, members of leadership, and AppleCare supervisors, we were able to build out an additional product on top of our calling system that alerted the supervisor and their manager when a call back was more than 15 minutes overdue. This resulted in a significant global CSAT increase. Taking a user pain and turning into a delightful experience got me hooked on product management and I haven't looked back. Now, I spend my time on my side-hustle startup in mental health, coaching aspiring and junior product managers, and looking for any opportunity to build products that make significant impacts in humans lives.If you'd like to chat about product management, entrepreneurship, or are interested in coaching, please feel free to stay connected!
Listed skills include Research, Leadership, Teamwork, Training, and 40 others.
Current workplace
Jason B.'s current company
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17 roles · 15 years
Jason B. work experience
A career timeline built from the work history available for this profile.
Founder
Current
2023 - Present
~3 yrs 6 mos
Product
2024 - 2024
2023 - 2024
~1 yr
Product
2022 - 2023:Led an internal team known as K-Ops focused on driving internal efficiency through the development of internal and customer-facing tooling in collaboration with engineers, designers and data scientists, as well as relevant business stakeholders.Products we built helped to deflect upwards of 85% of potential support tickets.2021 - 2022:Worked on the Flows team where we significantly increased flows activation through rapid prototyping and experimentation.Collaborated with support, design and engineering to build features that reduced related support costs for the business.
2021 - 2023
~2 yrs
Advisor, Product Management
2021 - 2022
~1 yr
Product Manager, Head Of Product
First product person at Doggo.Health, now Acutely, responsible for building the first product roadmap and defining the product strategy for the first iterations of the product at the company.Our mission is to create a delightful and trustworthy experience for dog owners seeking health advice for their doggo(s).
2020 - 2021
~1 yr
Product
Improved time-to-value for new customers by over 80% by collaborating with customers, business stakeholders and engineers to built new automation systems.Completed research (customer interviews, JTBD research, competitive intelligence, quantitative data analysis and internal interviews) to identify and validate customer problems.Learned that the systems that send new customer information to the onboarding team from thesales team had databases that combined, took over 30 hours to update, and then communicationswere manually triggered by a human once that update was done.These systems and processes was resulting in customers waiting an average of 10 days in total time to start with HubSpotCollaborated with engineers to implement new system that was near real-time that allowed us to get relevant info from sales to onboarding immediately after purchaseCollaborated with customer marketing to develop new in-app and email communication triggered by our new system to drive HubSpot setupCollaborated with engineers to drive prioritization and manage requirements backlog Acted as liaison between Engineering, Onboarding and Sales to ensure smooth roll-outResult: Reduced time to onboarding from 10 days to 1.75 days on average
2019 - 2022
~3 yrs
Customer Success
Promotion from past role, and took on additional mentorship and cross-team project opportunities.
2019 - 2021
~2 yrs
Customer Success
Served as the primary point of contact for HubSpot onboarding over 300 customers onto our CRM, Marketing, Sales and Service Hub products.
2017 - 2019
~2 yrs
Coach
I served as a mentor and coach to aspiring product managers and individuals who wanted to grow in product management. I absolutely love to help others advance and see success!
2021 - 2021
Technical Project Manager
Worked with a team of engineers and support leadership to help build internal tooling to support our internal support teams.Tooling we built out enabled our team to increase CSAT globally from 96 to 98 percent!
2017 - 2017
Senior Advisor
Promotion where I served as a supervisor and mentor to AppleCare Advisors, taking on case escalations and resolving all customer issues to completion.Maintained a perfect customer satisfaction score throughout this role as well.
2016 - 2017
~1 yr
Applecare Advisor
Resolved inbound technical support customer calls in under 10 minute average while maintaining a perfect customer satisfaction score.
2015 - 2016
~1 yr
Organizational Development Consultant
Responsible for working within the office of philanthropy (responsible for driving donations to the school)The problem they were experiencing, was that they were consistently missing their philanthropic goals for incoming gifts.I interviewed everyone in the office, as well as select donors and non-donors to learn more about the problem. I was able to educate the employees on actionable steps they could take to improve donor giving based on data I had synthesized from the interviews and worked within the team to implement the changes over an 8 month period.
2016 - 2016
Sales Trainer And Consultant
- Recognized in Presidents Club for being top sales consultant in the nation- Trained and coached new sales consultant's in best practices, customer interaction and sales strategies- Assisted management through organizational change that included sales processes and customer initiatives
2013 - 2015
~2 yrs
Founder
Jb Apple Services
Partnered with small businesses to implement new technology solutions and ensure long-term success
2012 - 2015
~3 yrs
2 education records
Jason B. education
Master Of Arts (M.A.), Organizational Psychology
William James College
Bachelors, Psychology
University Of North Carolina Wilmington
FAQ
Frequently asked questions about Jason B.
Quick answers generated from the profile data available on this page.
What company does Jason B. work for?
Jason B. works for Energage.
What is Jason B.'s role at Energage?
Jason B. is listed as Builder | Product and Growth | AI Strategy | Mental Health Advocate | Psychology | Mentor | Prev. $APPL, $HUBS, $KVYO at Energage.
What is Jason B.'s email address?
AeroLeads has found 1 work email signal at @hubspot.com for Jason B. at Energage.
Where is Jason B. based?
Jason B. is based in Nashville Metropolitan Area, United States while working with Energage.
What companies has Jason B. worked for?
Jason B. has worked for Energage, Trybeck, Workhuman, Bonusly, and Klaviyo.
How can I contact Jason B.?
You can use AeroLeads to view verified contact signals for Jason B. at Energage, including work email, phone, and LinkedIn data when available.
What schools did Jason B. attend?
Jason B. holds Master Of Arts (M.A.), Organizational Psychology from William James College.
What skills is Jason B. known for?
Jason B. is listed with skills including Research, Leadership, Teamwork, Training, Recruiting, Organizational Development, Microsoft Office, and Teaching.
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