Bryan Gross

Bryan Gross Email and Phone Number

BPO Consultant @
Texas, United States
Bryan Gross's Location
Dallas-Fort Worth Metroplex, United States, United States
Bryan Gross's Contact Details

Bryan Gross personal email

n/a

Bryan Gross phone numbers

About Bryan Gross

Bryan Gross is a BPO Consultant at . He possess expertise in call center, workforce management, customer experience, bpo, outsourcing and 45 more skills. Colleagues describe him as "It has been an absolute thrill getting to know and working with Bryan Gross. He is so easy to like and work with. He is fair in business, comes from integrity and is a joy to work with. It is also impressive how well known Bryan is in the contact center industry. At trade shows, it seems everyone knows and loves him. I can't recommend working with Bryan enough."

Bryan Gross's Current Company Details

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BPO Consultant
Texas, United States
Bryan Gross Work Experience Details
  • Bpo Consultant
    Texas, United States
  • Support Services Group
    President
    Support Services Group Jun 2018 - Present
    Waco, Tx, Us
    View
  • Support Services Group
    Chief Executive Officer
    Support Services Group Sep 2019 - Apr 2024
    Waco, Tx, Us
    View
  • Support Services Group
    Coo
    Support Services Group Jan 2017 - May 2018
    Waco, Tx, Us
    View
  • Stratus Contact Solutions
    Chief Operating Officer
    Stratus Contact Solutions Jan 2016 - Jan 2017
    Ponte Vedra Beach, Fl, Us
    Stratus Contact Solutions combines the companies successful history of call center operations with its social media expertise to create one the industries' first multi-channel, connected contact centers. Bringing more than 20 years of experience, its custom solutions approach enables you to meet your customers where they choose. As COO, I am responsible for the day-to-day operations of the company, all client relationships and acquiring new business.
    View
  • Tcim Services
    President / Coo
    Tcim Services Jan 2006 - Jun 2013
  • Livebridge
    Evp
    Livebridge Aug 2003 - Dec 2005
    Us
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  • Center Partners
    Ceo
    Center Partners Aug 2001 - Jul 2003
  • Teletech
    Vp North American Operations
    Teletech Jan 1999 - Jul 2001
    Greenwood Village, Colorado, Us
    View
  • Sprint Telecenters
    Svp Global Operations
    Sprint Telecenters Oct 1996 - Dec 1999
  • Brookstone
    Vp Customer Care
    Brookstone Oct 1995 - Sep 1996
    Merrimack, Nh, Us
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  • Apac Customer Services
    Director Of Operations
    Apac Customer Services Sep 1993 - Sep 1995
  • Sprint
    Group Mgr
    Sprint Jan 1991 - Aug 1993
    Overland Park, Kansas, Us
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  • Mci Corporation
    Vendor Mgr
    Mci Corporation Mar 1986 - Dec 1991
    View

Bryan Gross Skills

Call Center Workforce Management Customer Experience Bpo Outsourcing Strategy Business Analysis Inbound Marketing Vendor Management Account Management Telemarketing Contact Centers Call Centers Management Start Ups Customer Retention Leadership Telecommunications Lead Generation Customer Satisfaction Solution Selling Performance Management Coaching Executive Management Crm Operations Management Financial Services Team Leadership Team Building New Business Development Change Management Process Improvement Voip Team Management Avaya Forecasting Saas Program Management Cross Functional Team Leadership Ivr Customer Acquisition Strategic Planning Business Development Sales Operations Telephony Managed Services Direct Sales Salesforce.com P&l Management Sales Management

Bryan Gross Education Details

  • Arizona State University
    Arizona State University

Frequently Asked Questions about Bryan Gross

What company does Bryan Gross work for?

Bryan Gross works for

What is Bryan Gross's role at the current company?

Bryan Gross's current role is BPO Consultant.

What is Bryan Gross's email address?

Bryan Gross's email address is bg****@****roup.co

What is Bryan Gross's direct phone number?

Bryan Gross's direct phone number is +125429*****

What schools did Bryan Gross attend?

Bryan Gross attended Arizona State University.

What skills is Bryan Gross known for?

Bryan Gross has skills like Call Center, Workforce Management, Customer Experience, Bpo, Outsourcing, Strategy, Business Analysis, Inbound Marketing, Vendor Management, Account Management, Telemarketing, Contact Centers.

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