Brady Thomas Email & Phone Number

Birmingham, Alabama, United States

As One Stop Senior Counselor, I provide comprehensive assistance to students, parents, faculty, and staff at the University of Alabama at Birmingham, addressing inquiries and resolving issues related to academic records, financial aid, scholarships, registration, student accounting, and other relevant topics. I possess an extensive knowledge of university, state, and federal policies governing these topics, and engage in continuous training to maintain my knowledge consistent with periodic policy changes. Utilizing my in-depth knowledge of campus policies, resources, and services, I provide effective support to the university community, collaborating with numerous university departments to investigate and solve complex challenges while ensuring that students and their families receive the assistance they need with professionalism and courtesy.Furthermore, I manage a sizable team of student workers, assigning tasks, providing training and guidance, resolving conflicts, and fostering a supportive work environment while maintaining open lines of communication to address any challenges or concerns. Furthermore, I oversee the operations of our Ticket Office, including sales, inventory management, deposits, and cash handling, with a keen focus on efficiency and accuracy. Throughout these responsibilities, I prioritize professionalism, courtesy, and efficiency, contributing to the seamless functioning of administrative services and the overall success of the university.In summary, I ensure the seamless execution of day-to-day operations within UAB One Stop Student Services and its Ticket Office, ultimately contributing to the delivery of exceptional service to our university community.

Birmingham, Alabama, United States

As a One Stop Counselor, I provided comprehensive assistance to students, parents, faculty, and staff at the University of Alabama at Birmingham, addressing inquiries and resolving issues related to academic records, financial aid, scholarships, registration, student accounting, and other relevant topics. I possessed an extensive knowledge of university, state, and federal policies governing these topics, and engaged in continuous training to maintain my knowledge consistent with periodic policy changes. Utilizing my in-depth knowledge of campus policies, resources, and services, I provided effective support to the university community, collaborating with numerous university departments to investigate and solve complex challenges while ensuring that students and their families received the assistance they needed with professionalism and courtesy.

Bessemer, Alabama, United States

Commissioned by the Honorable James P. Naftel II, Judge of Probate (Place 1) of the Probate Court of Jefferson County, Alabama. My commission expires February 2, 2027.

Birmingham, Alabama, United States

As Procedure Scheduler at Alabama Pain Physicians, I coordinated the operating room schedules for multiple physicians, prioritizing the patient experience while maintaining compliance with physician preferences, health insurance policies, and federal regulations. By engaging in effective communication with patients, both in person and over the phone, I ensured a smooth scheduling process, minimized bureaucratic hurdles for patients, and ensured patient understanding and compliance with pre-operative procedures and health insurance requirements. Additionally, I facilitated the review of medical records by physicians, including lab results and imaging reports, ensuring that comprehensive information was available for accurate assessments.

Birmingham, Alabama, United States

As a Call Center Representative at the University of Alabama at Birmingham One Stop Student Services, I played a vital role in assisting university students and their families over the phone. I provided comprehensive information and personalized assistance on various topics, such as financial aid, scholarships, parking, and housing, ensuring students had the necessary support and resources. I actively collaborated with various departments within the university to provide coordinated support and ensure consistent and accurate information delivery, which fostered effective problem-solving and streamlined processes for the benefit of students and staff alike. Handling high call volumes was a regular part of my role, and I successfully addressed them with efficiency and attention to detail, ensuring that students and their families received the assistance they needed with professionalism and courtesy.

Birmingham, Alabama, United States

As a Front Desk Attendant at the University of Alabama at Birmingham One Stop Student Services, I played a vital role in assisting university students and their families. I provided general information on various topics, such as financial aid, scholarships, parking, and housing, ensuring students had the necessary support and resources. Furthermore, I issued student identification cards in accordance with university policies, sold tickets to a selection of events and businesses while facilitating smooth transactions and delivering excellent customer service, and maintained a balanced cash register while handling financial transactions accurately and efficiently. In my role, I demonstrated strong interpersonal skills and a customer-focused approach, ensuring that students and their families received the assistance they needed with professionalism and courtesy.

Master Of Science - Ms, Higher Education Administration

Graduate Certificate, Higher Education Administration

Bachelor Of Arts - Ba, Political Science