Technical Role Model & Thought Leader in Cloud Service DeliveryAs the senior engineer, I've had the privilege of driving innovation and excellence in cloud infrastructure management. My expertise lies in designing, developing, implementing, and managing comprehensive Managed Service Provider (MSP) solutions that seamlessly integrate various platforms.Thought LeadershipI've been at the forefront of innovative solutions, collaborating with cross-functional teams to deploy and integrate multiple services and platforms. My technical expertise has enabled me to develop backend systems that unify these services, ensuring consistent and efficient operations.Influential CollaborationAs a thought leader in the field of cloud infrastructure management, I've worked to foster partnerships with leading providers. Together, we've made advanced services accessible to businesses that might have struggled to fully utilize them, enhancing security and meeting diverse client requirements effectively.Technical VisionaryI've worked closely with colleagues to develop a unified management strategy that enhances automation, ensures data consistency, and reduces human error. This collective effort has streamlined operations, improved reliability, and provided a solid foundation for scalable growth.Cloud Transition ExpertiseI've played a key role in client system transitions to cloud-based infrastructures with sophisticated techniques to ensure seamless operations and minimize downtime. We've optimized the migration process while maintaining high service levels and minimizing client disruptions.Technical MentorshipAs a technical role model, I've had the opportunity to share my knowledge and expertise with colleagues and junior engineers. My training and mentorship have helped them develop their skills and knowledge, fostering a collaborative and supportive learning environment that ensures high-quality service delivery.

Manage ADMS/SCADA systems-Programming-Identify faulty systems.-Improve performance.-Resolve lingering issues.-Implement/maintain new hardware.-Maintain configurations and updates.-Backups and restore.-Historical dataDesign & Implementation-Provide feedback and insight on current design strategies. -Protect MAWSS interests and keep contractors honest.-Interpret IT/OT/ICS terminology and methodology.-Bridge IT/OT/ICS/Engineering discipline objectives.-Bridge interdepartmental design theory and preferences. -Introduce new ideas and strategies.-Collaborate on cyber security/operational standards and policy.-Design and implement replacements for outdated systems without disrupting operations.-Implement specified systems.-Collaborate on solutions to better secure and stabilize our operational technology.Incident Prevention/Response-OT related systems failure.-Identify cybersecurity threats and vulnerabilities. -Obtain cybersecurity training and certifications.-Collaborate with FEMA/DHS/CISA/FBI on ICS and vital infrastructure cyber security.-Obtain memberships and clearance for special communications.-Disaster Recovery and Incident Action Plan (IAP) development/implementation.Contractor Management-Identify tasks and collaborate with contractors on company objectives.-Manage contractor access and clearances.-Project management and reporting.-Follow/implement MAWSS contractor related policies.Systems Engineer-Technical knowledge of all SCADA network assets.-Advanced networking knowledge and experience.-Network topology and threat mitigation certification.-Server software and hardware certifications.-Advanced hyper converged systems experience.-Advanced storage management experience.-Advanced programming capabilities.-Database management and security.-Big data implementation, proliferation, and interfacing.-Software design, code, and build.

- Responsible for every aspect of client operations from networking, security, servers, and workstations to IT consulting and project management.

Typical DCS and related systems include: DeltaV, PRoVOX, RS3, AMS, ROC, PLC, etc.- Provided DCS technical support services.- Worked with sales department to grow service and equipment presence at customer sites.- Supported emergency and break/fix support services.- Facilitated customer application requirements.- Worked collaboratively with development and support staff to maintain product capabilities.

Administer and maintain the systems used by the Evonik North America engineering, utilities, reliability and other process units.- VMware Infrastructure I setup and configured the complete environment that runs the Energy Data Information Systems for Evonik North America. These systems mostly reside in a VMware virtual environment.- Windows & Linux Server Administration- Windows Domain Administrator- Protocols: TCP/IP, Wireless HART, HART, DNP, OPC, Modbus, etc. Our network employees several different types of instrumentation that rely on multiple protocols in order to transmit data. - Survalent Survalent (SCADA / ADMS) is an automation and controls system that has numerous capabilities and can communicate on multiple protocols. I setup, configured and directly administrate the SCADA systems for Evonik North America. This is being used to control, monitor and report on instrumentation located throughout the NAFTA region.- Aspentech IP.21 Historian This is a data historian used for long-term storage of real time instrumentation data and totalizers. This data is then used in many other calculations for billing and reliability. - Beamex CMX The Beamex CMX system is a calibration software for the maintenance of instrumentation. It keeps up with historical data along with other information pertaining to calibrated equipment. I led the effort to migrate from the Honeywell system to Beamex and currently maintain the server and database. - SEL Quickset (TEAM) - Emerson AMS Device Manager We utilize the Emerson AMS software at several levels. We use the Wireless Snap-on for the management of our Wireless HART network. We use the Device Manager for configuration and monitoring of our wireless instrumentation.- Emerson AMS Ares Asset Management Platform- Emerson Insight platform - Emerson DeltaV- Emerson AMS Machinery Manager (Machinery Health Manager)- Esri ArcGIS- Server Hardware Management

Provide support and assist in the coordination of a global systems infrastructure upgrade from windows XP to Windows 7. Working with specialized tools and enterprise class systems in order to prepare, support and execute all the phases involved in migrating a customer to eDesk.

To provide residential and small businesses with omnicentric support in all things technology. To present innovative, efficient and relevant solutions to the clients operational needs through technology.

Charged with bringing the strategic vision of the company to life. Responsible for achieving sales goals and customer satisfaction standards. Demonstrate a strong aptitude and knowledge of all things technology.