James Whitlock Email and Phone Number

Sr SharePoint/ Systems Administration supporting NASA - Kennedy Space Center KIAC

Manage server platforms for site SharePoint hosting.

Configuration and installation of specialized information systems in support of the DoD.

Manage SCCM to include Software Distribution, Software Updates via SCUP/WSUS SCCM integration, and OSD deployment. Manage site servers including DHCP, DNS, AD, GPO's, and File Servers. Migration of physical Server 2003 systems to Virtual Server 2008 systems. Manage VM Ware and SAN storage solutions. O&M of existing systems infrastructure and design/implementation of complete system hardware/software upgrade.

ITT Systems Division – Ar Ramadi, IraqInformation Security Engineer October 2009 – PresentConsistently apply current Information Assurance technologies to the architecture, design, development, evaluation and integration of systems and networks to maintain system security. Work closely with customers to ensure that the information assurance requirements are defined and implemented in a way that will allow for the accreditation of the Information Assurance architecture. Work with systems developers or commercial product vendors in the design and evaluation of state-of-the-art secure systems, networks, and database products. Use methods such as encryption technology, vulnerability analysis and security management. Responsible for integration of multiple methods into a cohesive system security perimeter and environment and the policies and procedures necessary to monitor and maintain such an environment. Prepare Certification and Accreditation documentation to achieve accreditation of supported systems. Represent program security interests at customer meetings.

Sole administration of SIPR/NIPR servers at Camp Korean Village, Iraq. Manage SCCM, Exchange, AD, Group Policy, share administration and permissions, network access.Secret Clearance

Create, secure, and deploy computer operating system images for the U.S. Army Southeastern Regional Command with over 5000 nodes. Maintain WSUS and SMS site servers to ensure compliance with Information Awareness Vulnerability Alerts as dictated by the United States Army. Serve as consultant to the Security Administrators regarding Internet and firewall security policy. Sit on the Change Management Committee to coordinate and implement new technology and security policies. Serve as technical lead on new technology initiatives during planning and development. Scan network for security vulnerabilities and patch accordingly to comply with Army Information Assurance Policy.

Create, secure, and deploy computer operating system images for the U.S. Army Southeastern Regional Command with over 5000 nodes. Maintain WSUS and SMS site servers to ensure compliance with Information Awareness Vulnerability Alerts as dictated by the United States Army. Serve as consultant to the Security Administrators regarding Internet and firewall security policy. Sit on the Change Management Committee to coordinate and implement new technology and security policies. Serve as technical lead on new technology initiatives during planning and development. Scan network for security vulnerabilities and patch accordingly to comply with Army Information Assurance Policy.Key Accomplishments: Appointed Project Leader for the Enterprise Management Software Initiative.

Manage a team of 7 technicians and engineers in a full I.T. solutions provider firm to design, implement, maintain, and troubleshoot complex networks. Consult with clients to develop personalized solutions to fit their needs. Maintain extremely high customer service satisfaction rating. Implement preventative measures to alleviate network downtime.

Manage a team of 7 technicians and engineers in a full I.T. solutions provider firm to design, implement, maintain, and troubleshoot complex networks. Consult with clients to develop personalized solutions to fit their needs. Maintain extremely high customer service satisfaction rating. Implement preventative measures to alleviate network downtime. Key Accomplishment: Promoted to Lead Engineer in less time than any previous employee.

Worked exclusively unsupervised and independently to support service contracts for prolific clients including Dell, Circuit City, and Office Depot. Maintained 24 hour response time to troubleshoot and repair personal computers, laser printers, and network hardware. Consistently achieved the highest customer service ratings among my peers.Key Accomplishment:Single-handedly maintained a support territory that is designated for multiple technicians.

Maintained all server, computer, network, and application operations consisting primarily of a terminal server with 15+ remote workstations.Key Accomplishment:Configured and implemented Windows Terminal Server and custom user environments.

Responsible for maintaining all aspects regarding Information Technology at the Augusta Youth Detention Center per Georgia Department of Juvenile Justice standards and procedures. Created training curriculum and conducted new hire orientation of I.T. policies and practices. Administered HIPAA training and certification tests for all new employees. Performed network security assessments. Conducted user investigation for improper and/or illegal use of network resources.Key Accomplishment:Migrated the site from Windows NT/Server with Novell Networking to Windows XP/Server 2000 with Windows Networking.

Maintained personal computer and server lease contract with Westinghouse - Savannah River Site. Lead a team of 3 technicians to configure computer and server hardware and software per client specifications. Deployment of Department of Energy configured software images. Performed data migration. Key Accomplishment:Increased configuration production by 33% with the lowest error ratio since the company's inception.