Leading project management for over 200 + residential solar installations, ensuring compliance with state and local regulations.Coordinating with clients, installation crews, engineering, and local jurisdictions to streamline communication and expedite the permitting and inspection process.Development and implementation of a standardized project tracking system, which reduced installation time by 15% and improved customer satisfaction scores.Managing budgets, timelines, and resources to ensure projects were delivered on time and within scope, achieving a 98% on-time completion rate.Facilitating training and development programs for junior project managers and field staff, fostering a high-performing, safety-focused team culture.Enhancing client experience by developing clear communication protocols, reducing client inquiries by 20%, and boosting referral rates.

Day-to-day management of over 1500 solar projects, in 21 states, managing 28 Inspection Coordinators along with over 60 Inspection techs, coordinating with Customers, Jurisdictions, and Utility Providers.Creation of daily branch processes and procedures to maintain administrative assistance to Branch Project Managers, Service Managers, Electricians, Warehouse, and Senior Production Executives.Developed Inspection processes and procedures to ensure rapid results, coordinating between Branch Offices, Customers, Jurisdictions, and Utility Providers. Implemented strategic Customer Care resolution processes to hand escalated Customers throughout Organization.Developed training materials, along with training new hires in Inspections and Administrative Roles.Developed Key Performance Index for Inspections Department, while keeping stringent records of growth and failures.Created and maintain weekly reporting for Installations and Inspections through spreadsheets and reports.Assisted in interviewing, hiring and termination, and payroll of employees, along with the company, state, and federal regulatory guidelines.

Assistant to District Operations Manager with scheduling inspections on completed installs; coordinating between the customer, company inspection tech and AHJ., Scheduling of services to correct or query issues with Photovoltaic Systems. Create and maintain spreadsheets for reference in regard to completions, incompletes, Failed Inspections and Services on a daily, weekly & monthly basis. Creating and maintaining training materials. Guidance in all HR related issues.• Management pertaining to all Office aspects from ordering supplies, planning events, maintenance of building and warehouse, onboarding of Vendors, answering phones, customer relations and reviews of business proposals. Coordination and communication between Landlord and Tenant issues when needed. Work hand in hand with Permit Runner to coordinate pick up of permits for job sites at local authorities that have jurisdictions within Illinois.• Manage all functions of the Hiring and Human Resources for the branch by reviewing and scheduling interviews of applicants, conduct interviews and oversaw the process of hiring from background reviews to onboarding, to weekly training classes to termination of employees. Worked hand in hand with the Director of Human Resources to ensure all Companywide HR policies and procedures were followed correctly. • Assistant to the District Sales Manager with review and scheduling of interviews, created and maintained marketing material, collateral and tools need for the sales representative. Set up training classes and technical assistance for all training classes.• Office support for Crew Leads, Installers, Sales Representatives and visiting Executive Directors with creating and maintaining in-house filing systems of fleet maintenance, company property, assistance with Technical support for company property, Human Resource guidance and assistance, FMLA, Payroll of over 50 District Office Employees and a myriad of other duties as needed and requested.

Inspections Department team lead coordination with AHJ's and between company installation of photovoltaic array systems, residential and commercial. Assisting and supervising a team of four in daily building and electrical inspections coordinating between North Carolina, South Carolina, Virginia, Ohio, and Michigan satellite offices. Assisting with Customer service, Service tickets and myriad of managerial duties along with permitting and inspections.

• Assistant to District Operations Manager with scheduling inspections on completed installs; coordinating between the customer, company inspection tech and AHJ., Scheduling of services to correct or query issues with Photovoltaic Systems. Create and maintain spreadsheets for reference in regard to completions, incompletes, Failed Inspections and Services on a daily, weekly & monthly basis. Creating and maintaining training materials. Guidance in all HR related issues.• Management pertaining to all Office aspects from ordering supplies, planning events, maintenance of building and warehouse, onboarding of Vendors, answering phones, customer relations and reviews of business proposals. Coordination and communication between Landlord and Tenant issues when needed. Work hand in hand with Permit Runner to coordinate pick up of permits for job sites at local authorities that have jurisdictions within Illinois.• Manage all functions of the Hiring and Human Resources for the branch by reviewing and scheduling interviews of applicants, conduct interviews and oversaw the process of hiring from background reviews to onboarding, to weekly training classes to termination of employees. Worked hand in hand with the Director of Human Resources to ensure all Companywide HR policies and procedures were followed correctly. • Assistant to the District Sales Manager with review and scheduling of interviews, created and maintained marketing material, collateral and tools need for the sales representative. Set up training classes and technical assistance for all training classes.• Office support for Crew Leads, Installers, Sales Representatives and visiting Executive Directors with creating and maintaining in-house filing systems of fleet maintenance, company property, assistance with Technical support for company property, Human Resource guidance and assistance, FMLA, Payroll of over 50 District Office Employees and a myriad of other duties as needed and requested.

Project Management of all Coastal Installations, Inspections and Services for Coastal Branch Office.

Review of Prelim HUD-1/Settlement Documents from Closing Agents Portal in Yardi P260 for the Georgia/ Florida/ Puerto Rico region of the ATLHOC area of HUD on a daily basis, which can be from 15 to 45 Closing Settlement Statements/ Disclosures a day. Answering of Closing Agent’s Emails and phone calls involved with corrections that were requested and or information that is needed.Review HUD -1/Settlement Documents for numerical errors by closing agent in Sales price, Brokers’ Commissions, Mortgage Type, Earnest Money Deposit, County/City Taxes, unpaid taxes, unpaid HOA or HOA proration’s.Review HUD- 1 /Settlement Documents for HOA dues unpaid, with accuracy reviewing HOA closing letters, HOA ledgers. Review of City/County tax documents for accuracy with pro-rations, credits, paid at closing and or break down of outstanding Taxes with penalties and interest to be either paid at closing or paid before. Review outstanding Utility bills to be either reconciled before closing or to see if they may be paid at closing.Review title documents, if provided by Closing Agent, to review if there is a discrepancy with the warranty deed into HUD. If discrepancy is apparent and shows, forward information to Title Department to handle requisition to correct deed into HUDAssist Closing Manager with pulling of daily reports of Closing Schedule from Yardi P260 and also filling in as acting Team Lead, assisting with files that were overlooked or missed by department.Stay in contact with Closing Agent’s with uploading Approved HUD-1’s into the portal and assisting with wire transfer confirmations and or last minute Buyer Side Lender Revisions.Entering of Approved HUD-1 preliminaries into the portal, once the Closing Agent has uploaded their final closing documents and allows the wire transfer to take place.Assist and help manage the extension of the contract in regards to either Lender Delay, Buyer Delay, HOA Delay, Field Service Management Delays.

Management of the Delayed Sales Report for 14 states in the ATLHOC region of HUD and contact Selling Agents for any contracts that have been expired via email and or phone call to request Extension, supporting documentation and or extension fee if necessary. Reconcile and request a cancellation for failure to close on contracts that have not submitted documentation within the allotted time frame given per policy and procedures.Review for accuracy and completion of required forms and supporting documentation to extend the contract. Review all supporting documentation for accuracy and determine from research whether an extension fee will be necessary. Issue corrections via email to Selling Agents to correct errors on Extension form or to request further supporting documentation and or request needed for extension fee. Review returned corrections for accuracy and following up on outstanding corrections Liaison between HUD GTR for any extensions that need a GTR Approval.Log all extension related fields in the management system to trigger new expiration date and update all parties involved.Image and Upload all extensions and supporting documentation into management system and email out to Selling Agent, Listing Broker, and Closing Agent. Reconcile and compile daily checks to HUD Lockbox excel spreadsheet and email to accounting department. Return any and all waived extension fees to Selling Agent for disbursal back to Buyer.Assist Selling Agents, Local Listing Brokers, and Closing Agents with any and all questions that they may have in a timely and sufficient manner. Assist Mortgage Lenders with questions in regards to the accurate supporting documentation that is needed for extension supporting documentation.

Administrative and Clerical Support of a Marketing team of 6 with all marketing research, analytic data and administrative duties along with Support for Business Development team of PEMCO Limited. Helping with logistics and research and administrative duties for Executive Team Members that work out of the Atlanta Office. Back up support for Front Desk, Contracts and Bid Administration along with Vendor Management.

Daily Administration of bids for assigned territory. Responsible for awarding all acceptable bids and promotion of cases and all systems related activities in both systems of record and management system.Perform bid analysis on all unacceptable bids to determine and recommend a course of action (i.e. counteroffer procedures and bid recommendations)Process all bid cancellation request and related system activities. Assess and award back up bids in compliance with marketing plan.