Jose Cancel

Jose Cancel Email and Phone Number

Senior IT Support Specialist at Connection Enterprise Solutions @ Connection
merrimack, new hampshire, united states
Jose Cancel's Location
Port St Lucie, Florida, United States, United States
Jose Cancel's Contact Details

Jose Cancel personal email

Jose Cancel phone numbers

About Jose Cancel

I'm a seasoned IT professional with over 25years of experience specializing in system administration and end-user support within the tech industry. My passion for technology drives me to excel in reducing downtime, enhancing project delivery times, and streamlining operations for increased efficiency and control.Professional ExpertiseThroughout my career, I've been recognized for my ability to communicate complex technical information effectively to both technical and non-technical personnel, ensuring seamless operations and support. My professional focus includes:Technical Leadership: Leading teams in end-user support and hardware deployment projects.Strategic IT Solutions: Implementing telecommunications systems, WAN & LAN configurations, and structured wiring systems.Operational Excellence: Optimizing operations through comprehensive technical repair, maintenance, and performance assessments.At Connection Enterprise Solutions, I spearhead the staging and deployment of new hardware, demonstrating my commitment to driving business forward while managing costs. My role involves close collaboration with senior leadership and clients to refine our technical support structure for optimal performance.AchievementsSuccessfully led the deployment of a new telecommunications system, resulting in a 25% increase in operational efficiency.Developed and published key process documents, significantly improving service team efficiency and client satisfaction.Connect With MeMy colleagues describe me as a driven, detail-oriented professional who consistently delivers results under budget and ahead of schedule. If you're a former colleague, manager, or a professional in the IT field looking to discuss potential collaborations or share insights, I'd love to connect. Feel free to contact me through LinkedIn or email me directly at jcancel@gmail.com.

Jose Cancel's Current Company Details
Connection

Connection

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Senior IT Support Specialist at Connection Enterprise Solutions
merrimack, new hampshire, united states
Website:
connection.com
Employees:
3237
Jose Cancel Work Experience Details
  • Connection
    Senior It Support Specialist
    Connection Jan 2011 - Present
    Boca Raton, Fl
    MOREDIRECT, CONNECTION ENTERPRISE SOLUTIONS, BOCA RATON, FL, JAN, 2011 – PRESENTINDUSTRY-LEADING IT SOLUTIONS PROVIDER FOR ENTERPRISE CLIENTS SENIOR IT SUPPORT SPECIALIST• Execute timely staging and launch of new Windows 7 and 10 hardware to local and remote users.• Compose Document of Process necessary for Imaging all desktop and laptop units.• Ensure services team success by publishing detailed process documents.• Create and administer new user accounts in Active Directory, as well as email user accounts in the Microsoft Exchange Server.• Aid in the setup of WDS server and images to deploy new hardware.• Utilize Support Trio ticket system to effectively track, manage, and resolve support calls.• Investigated support issues for 420+ end-users with computer, network systems, and peripheral devices.• Work with the Telecommunications department to set up Avaya IP Phones for new and existing users.• Deploy and maintain remote software and computer patching schedules using Dell Kace appliance.• Enable essential visibility and IT controls required to secure, manage, and monitor all corporate¬ and employee¬ owned mobile devices with access to business critical data.• Oversee proper operation of Sophos Anti-virus and printer, troubleshooting as necessary.• Employ MobileIron Witch for effectual device management of Android and IOS mobile devices.• Support a group of 25 users in elite sales membership (President Club); constantly on call 24/7/356.• Play key support role within 2 separate remote conventions hosted annually.
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  • Integrated Health Services Of America, Promed
    Technical Implementation Specialist
    Integrated Health Services Of America, Promed 2009 - Oct 2010
    Coral Springs, Fl
    • Delivered vital staging, implementation, and support within workstations and servers for hundreds of Emergency Room departments around the country. Coast to coast.• Managed effective support for 400+ end-users using computer, network systems and peripheral devices.• Demonstrated expertise in functional and technical support to troubleshoot and diagnose hardware & software complications, including those on desktop, laptop, WAN, LAN, and remote systems.• Traveled throughout the country to provide necessary deployment, configuration, maintenance, and upgrades of servers & workstations, meeting aggressive deadlines and ensuring customer satisfaction.
  • Millennium Technology Group Llc - Education Group
    Service Technician
    Millennium Technology Group Llc - Education Group 2007 - 2009
    Plantation, Fl
    • Operated as an independent contractor to provide guidance and assistance to a technical team in the deployment of ~4,000 Apple MacBook laptops for Broward County Public School teachers.• Facilitated desktop support to 100+ clients in Broward & Dade County, both by phone and in person as needed to minimize downtime. How so?• Installed cables throughout the District for computers, operating systems, networks, and microcomputers.• Orchestrated and performed setup, configuration, and maintenance of computer labs, including formatting hard drives and troubleshooting issues.• Partook in the new installations and upgrades of PROMED software in hospitals around the country.
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  • Reagan Wireless Corp.
    It Technician
    Reagan Wireless Corp. 2002 - 2007
    Deerfield Beach, Fl
    • Navigated numerous tasks related to installation, configuration, and administration of network infrastructure and telecommunications systems to successfully support a staff of 30.• Fulfilled administrative duties, including any additions and changes to users’ desktop and email accounts. • Served as primary point of contact to interface with vendors and provide internal analysis and support.• Monitored performance of multiple hardware and software platforms. • Oversaw A/V responsibilities, consisting of installation, programming and maintenance of equipment, including, but not limited to Crestron Electronics, Lutron, and Extron and Pelco Security systems.
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  • American Maritime Officers
    Service Technician Ii
    American Maritime Officers 2001 - 2002
    Dania Beach, Fl
    • Inspected and performed maintenance on all simulation equipment and peripherals at Star-Center.• Completed installation, testing, and verification of all simulator hardware/software modifications.• Assessed Barco projectors systems to execute necessary troubleshooting and component repairs.• Provided inventory and record keeping assistance for systems and spares.
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  • Pagenet
    Wireless Technician I
    Pagenet 1998 - 2001
    Hollywood, Fl
    • Functioned productively within assigned systems department.• Examined Glenayre and Motorola paging equipment to properly troubleshoot & repair to component level.• Collaborated in the successful installation of a two-way paging system in Puerto Rico. • Partnered with Sr. Telecommunications Technicians to troubleshoot & repair communications equipment.
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Jose Cancel Skills

Troubleshooting Servers Hardware Software Installation Telecommunications Computer Hardware Wan Operating Systems Windows Professional Services Windows 7 System Administration Windows Server Technical Support Microsoft Office A+ Certified Administration Group Policy Networking Cloud Computing N+ Certified Wide Area Network Solution Selling Active Directory Data Center Account Management Security Problem Solving Customer Relations Customer Service Information Technology System Deployment Network Administration Enterprise Software Team Leadership Customer Support Printer Support Management Creative Problem Solving Computer Hardware Troubleshooting Microsoft Exchange Active Directory Experience Microsoft Outlook Microsoft Excel Microsoft Word

Jose Cancel Education Details

  • The Academy Of South Florida
    The Academy Of South Florida
    Comptia A+
  • National College
    National College
    Industrial Electronics

Frequently Asked Questions about Jose Cancel

What company does Jose Cancel work for?

Jose Cancel works for Connection

What is Jose Cancel's role at the current company?

Jose Cancel's current role is Senior IT Support Specialist at Connection Enterprise Solutions.

What is Jose Cancel's email address?

Jose Cancel's email address is jc****@****ail.com

What is Jose Cancel's direct phone number?

Jose Cancel's direct phone number is (561) 237*****

What schools did Jose Cancel attend?

Jose Cancel attended The Academy Of South Florida, National College.

What skills is Jose Cancel known for?

Jose Cancel has skills like Troubleshooting, Servers, Hardware, Software Installation, Telecommunications, Computer Hardware, Wan, Operating Systems, Windows, Professional Services, Windows 7, System Administration.

Who are Jose Cancel's colleagues?

Jose Cancel's colleagues are Holden Matthew, Mark Snodgrass, Sandi Howe, Brandon Hall, Jeff Gordon, Christian Perry, Ben Peirce.

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