Jonathan Carter

Jonathan Carter Email and Phone Number

Implementation Team Lead at JENLOR Integrations @ JENLOR Integrations
bridgeville, pennsylvania, united states
Jonathan Carter's Location
Columbia, Maryland, United States, United States
Jonathan Carter's Contact Details

Jonathan Carter work email

Jonathan Carter personal email

n/a
About Jonathan Carter

Jonathan Carter is a Implementation Team Lead at JENLOR Integrations at JENLOR Integrations. He possess expertise in customer service, management, security, leadership, networking and 31 more skills.

Jonathan Carter's Current Company Details
JENLOR Integrations

Jenlor Integrations

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Implementation Team Lead at JENLOR Integrations
bridgeville, pennsylvania, united states
Website:
jenlor.com
Employees:
19
Jonathan Carter Work Experience Details
  • Jenlor Integrations
    Implementation Team Lead
    Jenlor Integrations Dec 2019 - Present
    - Member of the JENLOR Project Team, managing and facilitating the implementation of new customer hardware and software deployments.
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  • Jenlor Integrations
    Systems Engineer
    Jenlor Integrations Sep 2019 - Dec 2019
    Bridgeville, Pennsylvania
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  • Ease Technologies
    Technical Consultant / Lead Dispatcher
    Ease Technologies Feb 2015 - Aug 2019
    Columbia, Md
    - Worked closely with over 80 clients, in multiple different industries, providing unparalleled technology consultation and support services (both on-site, and remote) within the Baltimore, DC, and Northern Virginia areas.- Services typically rendered include, general end user software / hardware support and administration, workstation / server configurations and deployments, network installations and maintenance, patch management, account administration, Cloud Computing (DaaS), ensuring network and end user security, performing back end maintenance to guarantee system uptime and service continuity, and general consultation services.- I have extensive experience triaging incoming support requests and assigning them to a technician (including myself) best suited and available to effectively resolve the issue in a timely and effective manner. In addition, I continuously review my teams ticket queues to ensure all support requests are being updated regularly and are on a steady path towards rapid resolution, providing escalation to senior resources as necessary to ensure that a solution is found within the scope of service level agreements.
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  • Gene Latta Ford
    It Administrator
    Gene Latta Ford Jan 2012 - Feb 2015
    Hanover, Pa
    In charge of managing and maintaining the technological infrastructure of the dealer environment, from individual end-user support for over 50 employees, to large scale deployment of hardware and software technologies. Facilitated the upgrade of 45+ PC's, operating systems, networked output devices, and provided consultation and installation support for the migration to multiple new Dealer Management and Customer Relationship Management systems. Spearheaded and implemented a complete security overhaul of the dealership's computer workstation and network infrastructure, including a full transition to an Active Directory environment.
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  • Gene Latta Ford
    Sales Consultant / It Support
    Gene Latta Ford Jul 2004 - Dec 2011
    Hanover, Pa
    Ford Certified Sales Consultant facilitating sales of new and pre-owned vehicles both in store and on-line. Simultaneously provided technical support to all employees of the dealership, as well as assisted with on-line marketing, print advertising and web-design.
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  • Army Air Force Exchange Service
    Senior Sales Associate
    Army Air Force Exchange Service Aug 2002 - Mar 2004
    Fort Belvoir, Va
    Floor sales associate specializing in computer and computer related technologies. Received Presidents award in 2003 for outstanding customer satisfaction.

Jonathan Carter Skills

Customer Service Management Security Leadership Networking Sales Technical Support Python Microsoft Excel Communication Windows Server Microsoft Word Team Building Team Leadership Windows 7 Java Visio Inventory Management Documentation Wireshark Windows 10 Access Active Directory Windows Server 2012 Windows Server 2008 Windows 8 Windows Vista Windows Xp Sql Computer Troubleshooting And Repair System Administration Connectwise Kasaya Office 365 Cloud Computing Microsoft Azure

Jonathan Carter Education Details

Frequently Asked Questions about Jonathan Carter

What company does Jonathan Carter work for?

Jonathan Carter works for Jenlor Integrations

What is Jonathan Carter's role at the current company?

Jonathan Carter's current role is Implementation Team Lead at JENLOR Integrations.

What is Jonathan Carter's email address?

Jonathan Carter's email address is jc****@****ech.com

What is Jonathan Carter's direct phone number?

Jonathan Carter's direct phone number is +120243*****

What schools did Jonathan Carter attend?

Jonathan Carter attended Capital College, Pennsylvania State University, Harrisburg Area Community College.

What are some of Jonathan Carter's interests?

Jonathan Carter has interest in Children, Atving, Community Involvement, Running, Computer And Networking Technology, Youth Mentoring, Digital Photography, Travel, Graphic Design.

What skills is Jonathan Carter known for?

Jonathan Carter has skills like Customer Service, Management, Security, Leadership, Networking, Sales, Technical Support, Python, Microsoft Excel, Communication, Windows Server, Microsoft Word.

Who are Jonathan Carter's colleagues?

Jonathan Carter's colleagues are Chris Luikart, Don Garrett, Frank Schlatterer, Joseph Ceurvels, Alexandra Griffin, Jonathan Dallefeld, Jason Capela.

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