Jacqueline Bailey Email & Phone Number

Chattanooga, Tennessee Area

Chattanooga, Tennessee

• Provides administrative support for School Principal and staff members at assigned school;
• Coordinates communications between Principal’s Office and school staff, Central Office staff, parents, and outside individuals/organizations; assists staff with questions or problems; mediates with upset/irate parents.
• Provides information/assistance regarding school programs, services, activities, procedures, forms, fees, or other issues; distributes forms/documentation; responds to routine questions/complaints and initiates problem.
• Assists with activities pertaining to startup of the school year; conducts registration day for new students; prepares student packets for first day of school; prepares pre-registration forms/paperwork and assists with.
• Processes documentation pertaining to payroll/personnel activities; reviews time-sheets for accuracy, researches discrepancies, and forwards to payroll for payment; maintains records of absences and available.
• Enters various data into computer, including information pertaining to students, parents/guardians, teachers, class schedules, rosters, bus schedules, or other data

Chattanooga, Tennessee Area

• Process on boarding welcome packets and monthly tenant billings, Rent Roll, Percent Rent and Water billings, and any special reports requested by tenants.
• Read and interpreted tenant lease agreements.
• Resolve and manage tenant issues as requested in a timely manner.
• Prepare and complete all necessary CAM and RET billings annually.
• Verify accuracy and set-up of new deals before they are activated and billed.

Chattanooga, Tennessee Area

• Research, analyze, and track tenant inquires submitted by Property Accounts Managers, Leasing Agents or Collections. Communicate outcome and necessary steps for resolutions.
• Interact with tenants and business partners in a professional manner through both verbal and written interactions.
• Manage resolutions in a timely manner and provide status to billing help desk and all appropriate parties when necessary.
• Verify accuracy of charges, set-up of tenant accounts, correct errors on accounts and create and maintain databases on activity conducted in all accounts.
• Property Accounts Manager for six assigned community centers. Prepare and complete all necessary CAM and RET billings monthly and annually.
• Process monthly tenant billings: Rent Roll, Percentage Rent, Tenant ID & Lease changes when necessary, and special reports requested by tenants.

Chattanooga, Tennessee Area

• Review and process both physician and allied healthcare providers applications for participation within the network. Insuring they meet state, regulatory, Viant and Multiplan guidelines required for participation
• Obtain all necessary primary source verification of providers, tracks and submits licensure renewal request and ensures that all licensure, education and certifications are valid
• Responsible for the handling of confidential information of providers when questionable and directs the application through the appropriate process for credentialing
• Review re-credential applications completed by an outside vendor and /or an internal credentialer for accuracy as well as for clinical quality and business issues
• Communicates effectively with PDM, Contract Support, Contractors and other business partners when necessary to complete or resolve any provider issues
• Handle Aetna Priority Issues

Chattanooga, Tennessee Area

• Handling product lines for over 65 members, both group and individual, which include BC65, Blue Advantage and Blue Rx
• Member of a team responsible for completing the verification process of new enrollees for the Medicare Advantage plan required by CMS, communicating all products changes and protocols in accordance with CMS guidelines
• Tracking all changes in the Medicare Product coverages, benefits, laws/regulations and Inter-Plan Transfer procedures
• Providing a level of service to brokers and direct customers that maximizes satisfaction with BCBST, to ensure commitment to the broker community and to foster continuous growth of new business and sales
• Processing telephone inquiries from brokers with routine status, website, application, and billing issues through research and follow-up

Bachelor Of Science, Business Management

Associate Of Science, Business