Jc Espejo Email & Phone Number

Remote

• Train national & international clients on WO Network software, both at the customer site and remotely. Create and maintain training agendas for each client project• Educate customers on various configurations and/or customization options. Troubleshoot configuration issues and recommend action plans for resolution• Develop a thorough understanding of the client’s specific business objectives and provide consulting to guide customer to the best solution for their goals• Travel to clients’ sites and oversee all aspects of the implementation process including installation and training new users• Work closely with the client to ensure data is accurate, training is effective and support the client throughout implementation phase• Effectively communicate with all stakeholders including customers, industry groups, and internal departments such as development, product management, and release managementIdentify and document software defects and requests for enhancements

United Sates

Managed traffic for over 55 markets in the United States. Networks included Azteca, Telemundo, and Estrella.Led the department through acquisitions, new properties, and FCC documentation.

Worked with agencies, advertisers, and partners in multiple markets across the country. Analyzing, managing, and reporting on the status of client programming. Predicting, preparing, and facilitating of any technical issues with media play, while also ensuring client success.

Miami, Florida

Strengthening current relationships with vendors and clients, as well as providing research of potential clients and partners. Liaison between supply team, clients, and customer orders.

Orlando, Florida

Mentored and developed a team of 13 campus-based 'Brand Ambassadors' across the United States.

Bachelor'S Degree, Finance And Financial Management Services

Disruptive Strategy