J. Chase Clark Email & Phone Number

Leander, Tx, Us

Horseshoe Bay, Texas, United States

I Oversee Operations and Guest Services for all Resort Guests & Members for a Luxury 450 room resort located in the heart of Texas Hill Country.I lead the Recruiting, Direction, Training, and Coaching of multiple departments. I coordinate the logistics of events, and member service management for events and projects.This includes the Coordination of operations for all Transportation, Valet, Bell, Parking Service, and Guest Services Teams.I work on the planning, procuring, dispatching, routing, tracking operations and maintenance for the fleet of Resort vehicles, and shuttles.Recruiting, Hiring, Training, Coaching, Planning and organizing work duties and projects and scheduling for multiple teams including Drivers, Valet, Bell, Doorman, Shuttle staff, Parking Personnel, and Resort Ambassadors / 35 employees including Managers, Supervisors, Leads, and Coordinators. Transportation and service route management, Parking operations and, transportation systems management including timelines Driver assignments maps and schedules for each part of the transportation cycle with events and general routs.Analyzing information with revenues and expenses, and minimize future costs. Set Pricing guidelines, and service Forecasting, Budgeting, and working to improve and maximize revenues.Accomplishments: Increased Revenues by 40%, from previous years and Guest Service Metrics by 10% frequently returning perfect scores on GSS. Achieved and exceeded Forbes audit standards as a department.

Snowbird, Ut

Texas, United States

New Braunfels, Tx

Team Housing Solutions has over 20 years of experience providing corporate lodging solutions. THS makes it easy for business travelers with our full-service corporate housing and coordinating hotel stays through our national hotel chain supplier network. Our goal is to be your single point of contact for all of your lodging needs while you or your team is traveling away from home.Are you looking for a government fully furnished apartment while away on business? Team Housing Solutions will meet or beat your per diem budget. Are you or your crews needing lodging accommodations while working in the oilfield? Our oilfield housing is tailored to fit the unique needs of those crews in the oilfield. THS has access to properties in all 50 states as well as international lodging locations and can help you get access to a furnished apartment that meets your exact needs. Our job is to ensure that you and your team are happy and satisfied with your living situation while away on business. Your quality of life while traveling is our number one priority. To learn more about Team Housing Solutions and our furnished apartment options, request a quote today or call us at any time. We have our customer support team standing by to answer any question you might have about our furnished apartment services.

Tucson, Arizona Area

Park City, Ut

Regional Director of Sales / General ManagerMarriott & IHG/ SunRidge Hotels Group (April 2009- April 2010)I worked directly over 12 properties which included a mix of Marriott: SpringHill Suites, Town Place Suites, Fairfield Inn & Suites and an Intercontinental Hotels Group: Holiday Inn Express. These properties are located throughout Arizona, Utah, and New Mexico. I supervised the work for over 20 Sales & Marketing Directors, Managers, & Assistants. Experienced work with the recruiting, hiring and training sales directors, managers, and coordinators. Another part of this position’s duties includes continued assistance with the Hotel Management & Operations of these properties.General Manager (Promoted)I excelled as a General Manager achieving record breaking numbers in Guest Satisfaction Scores; this includes increases over 15% in Overall Guest Satisfaction. I also effectively improved revenue numbers over the previous year, while our competition was down by -5%. Through careful analysis I was able to develop and implement strategies to improve efficiency, successfully cutting labor costs while maintaining excellent service, and keeping employee moral high. Increased overall performance on Hotel Quality Inspections and Audits by 9%. I was able to organize and build a strong team through utilizing talented individuals within the company and recruiting the best outside talent to fill the positions that became available. Due to my ability to manage and lead successfully, I was quickly promoted to Regional Director of Sales & Marketing and Operations Support.

I supervised the Sales & Marketing for three Marriott Hotel properties. Experienced work with the recruiting, hiring and training sales managers, and coordinators. Another part of this position’s duties includes continued assistance with the Hotel Management & Operations of these properties. Experience with opening Operations Management Team. Recruited for promotion with GM position with another Marriott Hotel.

Zion National Park

Assistant Resort Manager (Promoted to Project Manager) Managed Full Service Resort with 300-500 guest occupancy. Developed projects and programs to assist the resort in meeting both short and long term goals. Worked to maximize efficiency, reduce costs and increase revenues. Tripled first and second quarter bookings 2007. Increased Sales and Revenues for 2006 by 18% and by 25% in 2007 from previous years. Supervised daily operations of all departments of the resort. Dealt with recruiting, hiring, training, development, discipline, and termination of staff for over 50 employees. Monitored and worked to enhance levels of customer service. Continued Director of Marketing duties.

Business Finance

Activities and Societies: Varsity Rugby, Director of Print Media LDSSA, Athletics Committee Regional Chairman LDS Young Single Adults.

Bachelors Of Science, Communications/ Marketing & Business Management

Activities and Societies: DECA Business Association, American Advertising Federation, Collegiate Football & Baseball, Emergency Medical.