Ecosystem Manager (Technical Product Manager)
Current• Research and test third-party APIs for integration into GreyMatter, a security operations platform -- Experience with a variety of tools, including SIEMs, EDRs, firewalls, data lakes, OT -- Examples: CrowdStrike Falcon, Nozomi Central Management Console, Armis, Claroty xDome, Google SecOps, Exabeam New-Scale, QRadar, Microsoft Entra ID…• Collect use cases and feedback from customers and vendors to guide integration development• Define requirements for software developers and track progress through Jira tickets• Perform QA testing to validate integration functionality• Write user-friendly documentation to ensure clear implementation and use of integrations• Conduct demos of new functionality for internal teams, customers, and vendors• Provide ongoing support for integrations by troubleshooting issues and identifying enhancements• Collaborate across teams to ensure the success of integrations with various product features• Train and mentor new Ecosystem Managers and developed the training program