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Jacky Cheung Email & Phone Number
Senior Technical Support Engineer
at
monday.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Support Engineer
Location
London, England, United Kingdom
Company size
Who is Jacky Cheung? Overview
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Quick answer
Jacky Cheung is listed as Senior Technical Support Engineer at monday.com, a company with 3324 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jacky Cheung.
Jacky Cheung previously worked as Software Engineer at Snyk and Senior Technical Support Engineer at Snyk. Jacky Cheung holds Bachelor Of Science (Bsc), Applied Computing, Upper Second Class Honours from University Of Bath.
Company email context
Email format at monday.com
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monday.com
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Profile bio
About Jacky Cheung
A keen and motivated individual in the IT field. Graduated with an Upper Second-Class Honours inApplied Computing from the University of Bath.I am motivated by the constant drive to expand my knowledge. Curiousity piques my interest on the daily, keeping me constantly motivated
Current workplace
Jacky Cheung's current company
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Monday.Com
4 roles
Jacky Cheung work experience
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Software Engineer
Current
Oct 2023 - Present
Senior Technical Support Engineer
- Aided in building the culture and expertise of the Support team across the globe in a remote-first environment
- Acted as the defacto mentor for many of my colleagues
- Assisted in the betterment of the process of Support and the relationships between Support to the Engineering and Product functions
- Monitored, triaged and handled requests that fell under all tiers of Support (1-4)
- Was championed the main resource to ensure that tickets were properly triaged to the relevant engineering teams in Tier 3 and 4
- Delivered utmost superb support and satisfaction by maintaining the resolution and response SLAs
Nov 2019 - Oct 2023
Software Developer
- Implemented and customised a Quality Management System using JavaScript, jQuery, CSS, HTML, MSSQL
- Provided code reviews for colleagues to ensure top quality code was being provided
- Liasing and assisting with Enterprise clients on their requirements
- Was a paid resource for consultancy of clients, ranging from SMB to Enterprise
- Provided lots of critical feedback which led to process changes within the team
- Mentored and onboarded multiple new joiners
Feb 2018 - Oct 2019
Team & coworkers
Colleagues at monday.com
Other employees you can reach at monday.com. View company contacts for 3324 employees →
TS
Tali Slezberg
Colleague at Monday.Com
Tel Aviv District, Israel, Israel
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SA
Shay Alaluf
Colleague at Monday.Com
Herzliya, Tel Aviv District, Israel, Israel
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NR
Nelly Rodriguez
Colleague at Monday.Com
San Pablo, Nariño, Colombia, Colombia
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MO
Marketing Ops
Colleague at Monday.Com
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
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MM
Matan Mor
Colleague at Monday.Com
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
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JP
Jacob Prangell
Colleague at Monday.Com
Sydney, New South Wales, Australia, Australia
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RC
Rachel Columbus
Colleague at Monday.Com
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
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EM
Emily M.
Colleague at Monday.Com
New York, New York, United States, United States
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DW
Dildar Wu
Colleague at Monday.Com
Strasbourg, Grand Est, France, France
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ZV
Ziv Ventura
Colleague at Monday.Com
Israel, Israel
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Tali Slezberg
Colleague at Monday.Com
Tel Aviv District, Israel, Israel
View →
SA
Shay Alaluf
Colleague at Monday.Com
Herzliya, Tel Aviv District, Israel, Israel
View →
NR
Nelly Rodriguez
Colleague at Monday.Com
San Pablo, Nariño, Colombia, Colombia
View →
MO
Marketing Ops
Colleague at Monday.Com
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
MM
Matan Mor
Colleague at Monday.Com
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
JP
Jacob Prangell
Colleague at Monday.Com
Sydney, New South Wales, Australia, Australia
View →
RC
Rachel Columbus
Colleague at Monday.Com
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
EM
Emily M.
Colleague at Monday.Com
New York, New York, United States, United States
View →
DW
Dildar Wu
Colleague at Monday.Com
Strasbourg, Grand Est, France, France
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ZV
Ziv Ventura
Colleague at Monday.Com
Israel, Israel
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1 education record
Jacky Cheung education
FAQ
Frequently asked questions about Jacky Cheung
Quick answers generated from the profile data available on this page.
What company does Jacky Cheung work for?
Jacky Cheung works for monday.com.
What is Jacky Cheung's role at monday.com?
Jacky Cheung is listed as Senior Technical Support Engineer at monday.com.
Where is Jacky Cheung based?
Jacky Cheung is based in London, England, United Kingdom while working with monday.com.
What companies has Jacky Cheung worked for?
Jacky Cheung has worked for Monday.Com, Snyk, and Mastercontrol.
Who are Jacky Cheung's colleagues at monday.com?
Jacky Cheung's colleagues at monday.com include Tali Slezberg, Shay Alaluf, Nelly Rodriguez, Marketing Ops, and Matan Mor.
How can I contact Jacky Cheung?
You can use AeroLeads to view verified contact signals for Jacky Cheung at monday.com, including work email, phone, and LinkedIn data when available.
What schools did Jacky Cheung attend?
Jacky Cheung holds Bachelor Of Science (Bsc), Applied Computing, Upper Second Class Honours from University Of Bath.
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