Jessica Chislett Heron Email & Phone Number

Honeoye Falls, Ny, Us

Honeoye Falls, Ny, Us

As DEI Lead at PCG, I have the privilege of leading and supporting the implementation of a number of key DEI initiatives. A critical aspect of my role is serving as Employee Resource Group (ERG) program manager, ensuring alignment and integration of ERG strategic plans and programming with DEI and corporate goals to foster employee engagement and belonging.

Lead online coach for educators in the professional development equity course Courageous Conversations About Race. Offers personalized and timely feedback to educators engaging in high-impact instruction that is sustained, collaborative to increase teacher knowledge and put theory into practice.

Prepared and delivered instruction to adult students for literature and college writing undergraduate courses through the online format. Facilitated active student learning for adult learners and stimulated class discussion using current and emergent technologies in online teaching. Promptly provided feedback to students on their coursework and apprised students of progress. Redesigned and developed an introductory literature course to meet instructional quality guidelines and advanced student-centered learning in the online format.

Managed sales and business operations for an undergraduate and continuing education print correspondence program. Streamlined business processes and coordinated process of converting print courses into and online self-paced format. Responsible for the strategic planning and implementation of marketing and business action plans to meet revenue targets.

Denver, Co

Established effective processes to operate in-person and online professional learning sessions including registration systems, attendance, materials access, managing in-person support, awarding professional learning credit and extra-duty pay. Lead the standardization of operational professional learning processes. Managed the Professional Learning Catalog for all roles, including academic program content management. Lead a cross departmental inquiry to identify a comprehensive academic content management system. Coordinated all field-facing communications regarding professional learning. Managed operations for large professional learning events supported by the Professional Learning Center. Designed and facilitated online adult learning courses and supports best practices. Courses designed: Adult Learning Principles, Schoolnet Training

Denver, Colorado

Provided student-centered and collaborative instruction to adult learners in undergraduate humanities classes through an accelerated format. Synthesized real-life experience with academic theory to bridge knowledge to the adult learner’s life experience. Designed course instruction to meet course objectives and inspire students to self-direct their own learning.

Facilitated teachers in professional development courses. Designed assessment and instruction for teacher education and development online courses. Conducted summative and formative course evaluations to ensure they adhere to student-centered objectives and current adult learning theory.

Lakewood, Colorado

Supervised a team of instructors and tutors for standardized test prep and academic tutoring company. Designed training curriculum, course materials, and ongoing teacher development program to ensure high quality of education is delivered to students grade 6-12. Collaborated with curriculum team to create standardized test prep courses in English Language Arts and Mathematics to maximize test scores and provide differentiated instruction for students. Advised parents and students on the college admissions process. Worked with parents and tutors to design individual test prep study plans for students.

Developed and implemented curriculum and instruction in a boarding school for adolescent girls and young women seeking asylum at Harvest Home, a women’s shelter located on farm in rural Missouri. Provided academic leadership and support to teachers and housemothers in fostering a learning environment tailored for the individual strengths and needs of each student. Acted as liaison between students, support staff, and families to identify and overcome possible barriers to student’s education.

Directed and coordinated office operations for a small graphic design and communications firm located in owner’s home. Organized records and made detailed data entries to track hours, expenses and bill clients. Managed company’s accounts payable and receivables and employee payroll and all other human resource activities. Acted as primary liaison with vendors, facilities and property management firms, and accountants.

Master Of Arts, English Literature

Graduate Certificate, Gender And Women'S Studies