Jennifer Choi Email & Phone Number

Oakland, Ca, Us

San Francisco Bay Area

- Strategized and executed on Corporate Development programs and projects as head of the Integration Management Office (IMO), leading cross-functional teams and managing stakeholders to achieve objectives. - Proactively identified and mitigated program and project risks and dependencies and problem solved to remove blockers to attain goals.- Established and streamlined Corp Dev processes, tools, and engagement models to maximize team efficiency and effectiveness.

San Francisco Bay Area

- Founded the Corp Dev Operations function and defined scope, priorities and key deliverables and creating scalable, repeatable processes. - Established Zendesk’s M&A playbook that detailed processes and best practices across the acquisition lifecycle, socialized the document with cross-functional stakeholders, identified opportunities for enhanced efficiency, and operationalized improvements.- Shaped Corp Dev targets by working with the team to design OKRs. Supported achievement by facilitating programmatic tracking and performance assessments to enable course correction as needed.

San Francisco Bay Area

-Owned end to end preparation for quarterly Board of Directors meetings and materials including collaborating on determining quarterly themes, creating a strategy to convey a cohesive and engaging story on business performance and future vision-Managed multiple weekly executive staff meeting agendas, communicated decisions, and collaborated with business owners on action items to drive progression and bridge gaps-Supported the organization’s strategic direction by helping the executive team stay focused on top priorities, identified and resolved risks, and drove towards desired outcomes-Collaborated with the Sr. Director of Executive Strategy and the Chief of Staff to execute on annual and long range corporate strategy planning

San Francisco Bay Area

- Supported the SVP of Sales & Services and his global leadership team of 10 and ensured key initiatives and activities are executed in a timely manner via project and program management- Drove Sales & Services operating rhythms by coordinating QBRs, MBRs, weekly sales revenue management meetings and weekly global team communications, took notes and tracked action items to completion- Heavy calendar and email management with a high level of confidentiality, booked complex and cost-conscious travel, created and maintained expense reports for multiple leaders- Partnered closely with Finance to manage global functional budget including headcount spend and non-comp OpEx

San Francisco Bay Area

- Supported the Chief People Officer and his global functional leadership team of 12 consisting of HR, Talent Acquisition, Program Management, Learning and Development, Total Rewards, Facilities, IT, and regional office leadership- Project managed key initiatives and workstreams with CPO including creating and driving company and functional OKRs and implementations of company reorg, executive bonus plan, performance management tool and a revamp of company merit and promo cycles - Drove org engagement strategy including quarterly All Hands and monthly newsletter and prepared presentation materials and written updates- Heavy calendaring, travel coordination and booking, expense reporting

San Francisco Bay Area

- Managed all aspects of CEO’s email and calendar and exercise sound judgement with minimal guidance and proactively identified and resolved conflicts to maximize CEO’s capacity while maintaining confidentiality- Tracked and managed all BD and networking opportunities and regularly reprioritize based on constantly shifting dynamics- Facilitate and lead weekly operations team meetings, capture action items, and track deliverables- Oversee Office Coordinator on all tasks and projects

San Francisco Bay Area

- Anticipated facility and IT related issues, strategized on effective resolution plans, and served as project manager to ensure completion in an efficient manner- Managed timelines, vendors, and team for completion of a large scale office remodel- Independently managed ~15 vendor accounts and processed invoices and A/P- Facility management including ordering and restocking supplies, office cleanliness, reporting of building repairs, and safety

San Francisco Bay Area