Jennifer L. Clark Email & Phone Number

Lake Mary, Florida, United States

Lake Mary, Florida, United States

Lake Mary, Fl

Treasury Management focused: Work closely with Vice President of Treasury to ensure our goals are realized in an effective and efficient manner. Key player of treasury and billing related implementations (e.g., incoming and outgoing payments, integrations with bank partners, research improvements to claims payments, new product roll outs). Compare services at different financial institutions that has led to savings and corrections.BillingCenter specific: Collaborate with operational and technical teams to allow effective BillingCenter usage to meet the needs of the Billing and Treasury Management team. Partner with Product Owner to maintain and prioritize the product backlog, provide technical assistance to operational and development teams through troubleshooting, documentation and/or training. Create trending plus ad hoc reports for analysis and upper management needs. Conduct system testing during UAT and post-deployment.

United States

Family business sold and under new ownership effective April 2024.

Lake Mary, Fl

* Operations Manager [2014-2017]: Aligned a geographically dispersed team with the learning and reference needs of the multiple site operational business units while providing support to enterprise initiatives impacting the organization.* Senior Operations Analyst [2006 - 2014]: Orchestrated activities to support strategic initiatives of the Billing & Collections department responsible for collecting $1.6B of written premium.* Operations Analyst [2005 - 2006]: Led small projects, developed reports, acted as lead liaison between business unit and Information Technology (IT), acted as lead Subject Matter Expert (SME) and offered technical expertise to all levels within the Billing & Collections department.* Operations Supervisor [1999 - 2005]: Managed a team of up to 22 associates to ensure accurate and timely processing of policies (99-02). Managed a team of up to 15 associates to ensure proper collections of receivables to increase bottom line through reduced past due and bad debt exposures (02-05).* Agency Service Representative [1998 - 1999]: Quoted and issued commercial insurance policies per applications and guidelines.