Having almost 9 years of experience in the field or customer service, I am adept in handling the most complicated concerns of customers even in dire circumstances. Being able to emphasize and use words that customers would understand instantaneously gaining their trust and having confidence in my resolution. Going above and beyond even handling concerns out of our scope to ensure maximum customer satisfaction.I also have a few years worth of experience in technical assistance and sales, in which my customer service expertise had helped me be better amongst my co-workers. Of course, No man is left behind so I ensure I guide my colleagues on best practices that they may take in consideration so we can be beside each other every step on our successes.I am very excited in working with any opportunity that is bestowed upon me. Do not hesitate to give me a message should you have any queries or concerns. Email: investinglenz@gmail.com