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Jessica N. Email & Phone Number

Director, Support Engineering at honeycomb.io
Location: Madison, Wisconsin, United States 16 work roles 1 school
1 work email found @bellsouth.net 3 phones found area 662 and 415 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email j****@bellsouth.net
Direct phone (662) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
honeycomb.io
Role
Director, Support Engineering
Location
Madison, Wisconsin, United States
Company size
281 employees

Who is Jessica N.? Overview

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Quick answer

Jessica N. is listed as Director, Support Engineering at honeycomb.io, a company with 281 employees, based in Madison, Wisconsin, United States. AeroLeads shows a work email signal at bellsouth.net, phone signal with area code 662, 415, and a matched LinkedIn profile for Jessica N..

Jessica N. previously worked as Senior Manager of Support Engineering at Honeycomb.Io and Director of Customer Success at High Fidelity. Jessica N. holds B.A., International Relations from Carleton College.

Company email context

Email format at honeycomb.io

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{first_initial}{last}@bellsouth.net
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AeroLeads found 1 current-domain work email signal for Jessica N.. Compare company email patterns before reaching out.

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Profile bio

About Jessica N.

I'm a Support Operations leader and transformative Customer Experience specialist with 15+ years of proven success in customer advocacy. Recognized for using data-driven insights and feedback to enhance outcomes and ensure stakeholder satisfaction, I have built trust as an advisor to senior leadership across departments and locations, developing and leading cross-functional teams that achieve goals and exceed expectations. If you're passionate about smoother, smarter, and more humane customer experiences, let's talk.

Listed skills include Video Games, Community Management, Mmo, Social Media, and 46 others.

Current workplace

Jessica N.'s current company

Company context helps verify the profile and gives searchers a useful next step.

honeycomb.io
Honeycomb.Io
Director, Support Engineering
Madison, WI, US
Website
honeycomb.io
Employees
281
AeroLeads page
Company profile
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16 roles

Jessica N. work experience

A career timeline built from the work history available for this profile.

Director, Support Engineering

Honeycomb.Io

Madison, WI, US

Senior Manager Of Support Engineering

Current
Honeycomb.Io

San Francisco, CA, US

  • Built out a net-new, modern Support function and experience for Honeycomb and our customers.
  • Updated Honeycomb Support's tech stack from the ground up to handle scale, including a new ticketing platform rollout, integrations, and automations.
  • Identified and initiated continual communication of key success metrics, trends, and Voice of the Customer data across the company, adding Support's crucial piece of the puzzle to the overall understanding of the.
  • Implemented a Support Engineering on-call rotation to compliment that of our Engineering department, adhering to the high bar of Honeycomb on-call best practices.
  • Scaled Honeycomb Support's staff, availability hours, tooling, and practices to meet the needs of Honeycomb's growing EMEA customer base.
  • Coached and developed our high-performing Support Engineering team.
Dec 2021 - Present

Director Of Customer Success

High Fidelity

San Francisco, California, US

Led all customer operations initiatives for High Fidelity through multiple products and iterations.

Mar 2019 - Dec 2021

Live Operations Manager

High Fidelity

San Francisco, California, US

In this role, I led the Customer Support and Marketplace Operations teams, developing and implementing policy and processes for customer operations, currency management, and user-generated content (UGC) moderation in the blockchain-based economy of High Fidelity's decentralized virtual world.

Aug 2018 - Mar 2019

Communications Manager

High Fidelity

San Francisco, California, US

Worked closely with Marketing and Executive teams, and external partners, to shape communications and engage High Fidelity's broader community on its blog, forum, social media presences, ads, press releases, and events. Backstop for internal teams on user-facing communications, including Customer Support and Community escalations.

Sep 2017 - Aug 2018

Social Media And Community Manager

High Fidelity

San Francisco, California, US

Management and administration of High Fidelity's social media presences, ad campaigns, and online community, applying best practices and social listening to increase reach and engagement.

Apr 2016 - Sep 2017

Senior Community Manager

Sega Networks / Three Rings

San Francisco, California, US

I led the Live Operations community team for SEGA Networks and Three Rings Design. Established and nurtured long-term connections with our games' community members via owned channels, created and optimized user-facing policy and operations strategy for multiple multiplayer games, handled escalations, and surfaced qualitative and quantitative KPI and.

Feb 2014 - Apr 2016

Lead Support Agent

Three Rings Design

San Francisco, CA, US

As Lead Agent, I led the customer support team for Whirled.com, a Flash virtual world website. In this capacity, I managed our team of high performing remote support agents, acted as backstop for customer and operational escalations, created and managed policy in key areas such as trust & safety and business processes, and documented and surfaced trends in.

Apr 2008 - Apr 2015

Player Experience Manager

Three Rings Design

San Francisco, CA, US

Provided in-game and email customer support for Puzzle Pirates players. Moderated the Puzzle Pirates online forums, escalated issues to development and management, and originated the social media community initiative and presence for the game. As a side benefit, I will never be at a loss for words on International Talk Like a Pirate Day.

Apr 2005 - Apr 2008

Customer Liaison

Codeweavers, Inc.

St Paul, Minnesota, US

As the liaison between customers and CodeWeavers' development and executive teams, I provided customer support and responded to pre-sales inquiries and feedback about CrossOver software. In addition, I tracked and reported on progress for Wine Service Projects, maintained the CrossOver Compatibility Center, and vetted Advocate applications and content.

Dec 2005 - Apr 2008

Software Developer

C.H. Robinson Worldwide, Inc.

Eden Prairie, Minnesota, US

Using Cognos and SQL, I extracted, transformed, and loaded data from major national grocery chains into a data warehouse for analysis by in-house teams.

Dec 2000 - May 2003

Software Developer

Cogent Software

Developed in-house software for 3M's Intellectual Property department.

May 2000 - Dec 2000

Software Engineer

Via, Inc.

New Taipei City, Taipei, TW

Wrote proof-of-concept software for use with ViA wearable computers, incorporating voice recognition, touchscreen, and RFID as needed.

Feb 1998 - May 2000

Software Developer

Applied Systems

200 Applied Parkway, University Park, IL, US

Developed and customized Applied Systems software for various auto insurance companies.

Jun 1997 - Feb 1998
Team & coworkers

Colleagues at honeycomb.io

Other employees you can reach at honeycomb.io. View company contacts for 281 employees →

DW Dori W. Dori W. Colleague at Honeycomb.IoUnited States, United States View → AM Ahmed Mainuddin Ahmed Mainuddin Colleague at Honeycomb.IoChattogram, Chattogram, Bangladesh, Bangladesh View → VP Victoria Perera-Roman Victoria Perera-Roman Colleague at Honeycomb.IoCharlotte Metro, United States View → HC Hiren C. Hiren C. Colleague at Honeycomb.IoChicago, Illinois, United States, United States View → EV Erwin Van Der Koogh Erwin Van Der Koogh Colleague at Honeycomb.IoMelbourne, Victoria, Australia, Australia View → JN Jeff Nochance Jeff Nochance Colleague at Honeycomb.IoMillers Point, New South Wales, Australia, Australia View → IW Isabel Wilder Isabel Wilder Colleague at Honeycomb.IoSan Francisco, California, United States, United States View → HS Haleigh Smith, Cma Haleigh Smith, Cma Colleague at Honeycomb.IoGreenville, South Carolina, United States, United States View → KF Kane Fong Kane Fong Colleague at Honeycomb.IoOakland, California, United States, United States View → SZ Sina Ziaei Sina Ziaei Colleague at Honeycomb.IoSan Francisco Bay Area, United States View →
1 education record

Jessica N. education

  • Carleton College
    Carleton College
    International Relations
FAQ

Frequently asked questions about Jessica N.

Quick answers generated from the profile data available on this page.

What company does Jessica N. work for?

Jessica N. works for honeycomb.io.

What is Jessica N.'s role at honeycomb.io?

Jessica N. is listed as Director, Support Engineering at honeycomb.io.

What is Jessica N.'s email address?

AeroLeads has found 1 work email signal at @bellsouth.net for Jessica N. at honeycomb.io.

What is Jessica N.'s phone number?

AeroLeads has found 3 phone signal(s) with area code 662, 415 for Jessica N. at honeycomb.io.

Where is Jessica N. based?

Jessica N. is based in Madison, Wisconsin, United States while working with honeycomb.io.

What companies has Jessica N. worked for?

Jessica N. has worked for Honeycomb.Io, High Fidelity, Sega Networks / Three Rings, Three Rings Design, and Codeweavers, Inc..

Who are Jessica N.'s colleagues at honeycomb.io?

Jessica N.'s colleagues at honeycomb.io include Dori W., Ahmed Mainuddin, Victoria Perera-Roman, Hiren C., and Erwin Van Der Koogh.

How can I contact Jessica N.?

You can use AeroLeads to view verified contact signals for Jessica N. at honeycomb.io, including work email, phone, and LinkedIn data when available.

What schools did Jessica N. attend?

Jessica N. holds B.A., International Relations from Carleton College.

What skills is Jessica N. known for?

Jessica N. is listed with skills including Video Games, Community Management, Mmo, Social Media, Online Gaming, Social Games, Mobile Games, and Facebook.

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