Jonathan Michelsen Email & Phone Number

Midvale, Utah, United States

West Jordan, Utah, United States

• Create and modify layout drawings for food processing plants in AutoCAD and Inventor.
• Visit plants to verify space requirements and machine installation.
• Develop and test prototypes to determine product compatibility.
• Create detailed BOM and cost analysis for projects to send as quotes to customers.
• Met with clients to discuss needs, potential designs, test results, and quotes for solutions.
• Collect and develop leads for new clients online, in person, and at trade shows.

Orem, Utah, United States

• Work with WSB faculty and staff to develop, implement, and maintain innovative technology solutions for their departments.
• Maintain SmartDeploy, WDS, and Hyper-V servers for computer image building and deployment.
• Provides computer hardware and software expertise to over 200 academic and administrative end users.

Orem, Utah, United States

• Assist with yearly UVU Student Government report and presentation on funding requests for OpenLabs.
• Supervise and manage schedules for 15+ part-time employees including T.I.M.S approvals.
• Work with faculty to provide technical support for their teaching labs.
• Create, deploy, and manage computer images via Hyper-V, SmartDeploy, and WDS.
• Maintain Mac Deploy server and Mac images and manage via JAMF.

Orem, Utah, United States

• Provide customer support and information to all students and faculty.
• Perform data backup, computer diagnosis, and virus/malware removal.
• Troubleshoot and resolve problems with hardware, software, networks, and printers.

Salt Lake City, Utah, United States

• Summer Internship
• Worked with customers to create custom solutions for chemical testing panels.
• Created CAD models in Solidworks, adhering to engineering standards and practices.
• Structured the procedures and wrote documentation for future interns.
• Worked with 3rd party companies to order designed parts at best prices.

Draper, Utah, United States

• Liaison between VP of Sales and IT department to create and implement new marketing techniques and rewards programs.
• Train merchants on updates in policy, Online Portal, and services.
• Analyze trends in merchants' sales to determine their profitability.

Forecasted call volume and required staff, created a schedule based on forecasts, andcompare with actual data to improve forecasting accuracy in the future.* Hired, trained, and managed five other analysts in W.F.M. Department.* Created and refined Microsoft Excel reports that stand in lieu of W.F.M. software.* Supplied management with weekly individual.

Serviced members from U.S. and Australia with orders, accounts, and commissions.* Top salesman for the first two months.