Responsible for direct oversight of college-wide educational disciplines, career programs and services within Aerospace and Transportation. Oversees and leads multiple instructional disciplines, programs and services to provide strong holistic learning opportunities and equitable educational/career student outcomes. Promote culturally responsive curriculum and program development. Engage with industry/workforce partners to strengthen curriculum and training while identifying employment opportunities for program graduates. Support full and part-time faculty to ensure equitable opportunity and academic goal attainment for students. Serve as key College contact for internal College partners to ensure alignment of curriculum to community needs. Provide operational leadership in support of career technical training programs. Provide oversight and accountability to assigned programs as it relates to teaching excellence, student outcomes. Implement and assess program innovation and growth for alignment of curriculum to community and workforce needs. Build and maintain collaborative and productive relationship with external partners. Ensure institutional compliance internally and externally with federal/state/College regulations, policies, and guidance related to career and technical training areas. Conduct ongoing needs assessments and gap analysis related to teaching excellence, program effectiveness, accountability, for student outcomes, and support for full and part-time faculty.

Serve as a liaison and primary point of contact for clients and stakeholders regarding the delivery and evaluation of contracted training courses. Conduct consultative sales meetings with potential new clients as well as for securing renewal business. Draft contacts and budgets to facilitate the acquisition of Contracted Training agreements. Coordinate processes supporting the delivery of Contracted Training, including course and student registration, attendance records, instructor scheduling, curriculum delivery, training location and account invoicing. Report project status updates on all open contacts to internal and external stakeholders. Liaise between Marketing staff in support of training and events. Provide annual revenue projections. Serve as Systems Administrator of Salesforce project management tool. Liaise between Marketing staff in support of training and events.

Direct and manage enrollment services for several non-profit universities online degree programs. Implement strategic marketing and enrollment strategies to meet target enrollment goals. Responsible for staffing of enrollment services department. Provide training, support, and guidance to enrollment service representatives. Ensure quality control of the admissions process through monitoring various metrics. Prepare and report data analytics to identify progress, trends, and outcomes. Provide ongoing communication with internal and external shareholders to ensure consistency, transparency,and continuity of service deliverables. Provide strategic forecasts based on data analytics. Assist with the development and strategy implementation of new partnerships.  Maintained cumulative 4.2% application rate  Maintained cumulative 80% retention rate  Maintained cumulative 72% admittance rate Senior Admissions Counselor (10/2015 – 4/2017) Responsible for facilitating new hire training and orientation. Facilitate weekly staff training on process improvement strategies. Track individual and team performance on a daily and weekly basis. Monitor performance metrics as it relates to internal and external shareholder goals. Provide individual coaching and performance assessment. Design and implement systems for program improvement. Serve as quality assurance for outbound and inbound calls. Interview prospects regarding professional and academic interests and goals. Identify academic programs that meet student needs and move them toward goal attainment. Guide prospects through the application and admissions process.  75% Application to Admittance rate  Maintained 80% Admittance to Registration rate

Build meaningful relationships with organizations by successfully evaluating and identifying organizational needs for employee benefit enhancement and enrichment. Customize and develop implementation strategies for new benefits packages based on company needs. Establish enrollment procedures in accordance with state guidelines. Manage and maintain active accounts through assisting policy holders with claims, scheduling open enrollments based on the company needs, and keeping the company updated on policy changes as released by Aflac corporate.  Achieved superfast start award for selling 35,00 of annual premium in 3 months  Achieved fast start award for opening 3 groups in the first month  Awarded Fireball Award for outstanding sales performance by a new sales associates during Quarter II

Recruit qualified candidates for college admissions; exceeded organizational goals for recruitment. Provide career guidance to potential students. Evaluate student inquiries into college programs. Comply with state and federal enrollment standards. Build relationships with Oregon and Washington State Educational Institutions. Conduct college planning sessions with students and parents. Facilitate and coordinate college scholarship programs.

Ten direct reports including instructors and support staff. Develop policies and procedures for program. Collaborate with multiple school districts for appropriate student placement. Coordinate with community organizations to assist students with goal attainment. Facilitate and maintain contracts with local school districts. Screen and interviewed applicants for programentry. Evaluate student transcripts. Coordinate with high school districts relating to admissions requirements. Verify thecompletion of graduation documents. Serve as the academic course advisor for new and continuing students in the program. Work with a diverse student population. Serve on the Instructional Cabinet to align the training process with the campus mission and vision. Collaborate with instructors for curriculum updates and implementation.  Implemented project based curriculum  Increased program graduation rate by 20%  Increased college course enrollment by 15%  Increased program retention by 30%

Work with direct reports and students from multicultural and diverse socioeconomic status. Provided normative culture training to students and staff as outlined in policies. Oversee all disciplinary action for students within the program. Manage student behavior including sanctions. Develop and Implement incentive plan. Provide social development counseling to students. Coordinate legal services for program participants. Interview, hire, train, and supervise employees in the vocational training department. Review and evaluate program effectiveness. Establish new programs to stay competitive in the market. Establish relationships with community businesses to provide an avenue for job placement. Oversee operating budget for eight training programs. Evaluate and admit applicants into program. Finalize completion documentation for vocations. 12 - Direct reports. Develop and implement policies for advanced training programs. Coordinate recruitment events with local colleges and technical institutions. Establish admissions policies and procedures. Evaluate transcripts for college admission. Maintain relationships with areacommunity colleges to increase enrollment. Evaluate academic progress. Advise students on college career path.  Implemented Positive Normative Culture, a behavior modification training program. Achieved top 20 performance rating for technical training program completions. Maintained 80% employment rate for technical training graduates over a 24 month period. Increased retention by 30% for students participating in 60 day orientation program. Developed and facilitated memorandum of understanding agreements with technical training schools and community colleges, for dual enrollment opportunities.