Jeremiah Swain Email & Phone Number

New York, NY, US

• Hospitality Consulting, Brand Strategy & Project ManagementWith over a decade of experience across hospitality consulting, brand strategy, and project management, I specialize in helping businesses enhance operations.
• Advised restaurants on cultivating guest-centric cultures, ensuring operational excellence.
• Built and coached high-performance management teams focused on leadership and fostering strong team culture.
• Guided clients in analyzing financials, optimizing P&Ls, and enhancing profitability through cost control and revenue management.
• Facilitated communication between ownership and on-site teams to ensure alignment with business goals.
• Developed systems to handle guest feedback and improve service consistency.Brand Strategy & Marketing:

Watkins Glen, New York, US

Ithaca, NY, US

Master of Management in Hospitality - Marketing

New York, US

I created and led initiatives to source diverse investment opportunities in hospitality and hospitality adjacent businesses. To successfully do so, I created a plan that would adjust EHI investment criteria to account for the impact systematic racism has on Black American entrepreneurs. Leveraging my network and ~15 years of varied business experience were.

New York, New York, US

I established service standards, in tandem with the management team, that serve as the front of house operational blueprint for Intersect By Lexus New York. This includes creating, adjusting, and teaching standards to other support staff.

New York, New York, US

New York, NY, US

Assistant Inventory Planner Men's Prestige Fragrances Maximize profitability by managing stock levels of the five highest-grossing men's fragrance departments across 662 Macy’s locations in the US, Puerto Rico, and Guam. This included successful allocation of over 400 million dollars of merchandise optimizing the profitability of every SKU, adjusted for.

Atlanta, Georgia, US

I lead the teams responsible for obtaining sponsorships and partnerships for annual "AIM for Health Month" and "Community Kids Day" dedicated to promoting health and wellness in youth in Atlanta area public schools. I coordinated with the owner to develop and implement the strategic plan to build a volunteer base.

Atlanta, GA, US

Evaluating extensive pricing packages to maximize customer value and company profit for individual outlets. I curated activations for various customer segments for the 2010 World Cup celebrations. Success entailed co-creating and implementing marketing and sales strategies for ground-level on- and off-premise consumption businesses throughout the Manhattan.

Atlanta, Georgia, US

I created and executed ethnographic marketing studies to understand and analyze the needs of employees, successfully developing a plan to decrease employee turnover ratios.

Atlanta, GA, US

Led daily account management and sales presentations to over 100 prospective customers in various on- and off-premise business settings, evaluating an extensive market portfolio of 400+ accounts and culminating opportunity surveys for strategic targeting efforts. Advised prospective customers on a variety of 300 SKU's, using demographic and area sales.

Birmingham, AL, US

I worked closely with senior management in the financial audits of several multi-million dollar organizations spanning both the for and not for profit sector. I gathered and organized information to complete time-sensitive taxes for individual clientele, proficiently learned and used the Pro-Series tax input program.

Las Vegas, Nevada, US

I training and organizational modules for intern tellers. I executed banking transactions, identifying appropriate cross-sell opportunities for banking products that would both improve customer financial experience and help the branch meet and exceed its monthly and quarterly goals.

Master'S Degree, Hospitality Administration/Management

Bachelor Of Business Administration, Finance

Associate Of Science (A.S.), Culinary Arts