Jack Truong Email & Phone Number

Remote

• Project manage Salesforce adoption, integrations, and project implementations• Build ad-hoc reports and dashboards for various levels of management• Assist in maintaining Experience Cloud website• Process Builder/Flow maintenance and administration• Restructure permission sets and profiles• Perform routine system maintenance tasks, including user provisioning, profile management, and permission set assignments.• Utilized Agile methodology to meet deadlines through iterative development and for continuous improvement.• Administration of Sales and Service Cloud• Train users in Salesforce functionality, new processes, and building reports and dashboards• Utilize source control tools: Salto.io, Git, VS Code, and Workbench API• Perform mass data imports/exports via data import wizard and data loader• Integrate Hubspot CRM and Ownbackup

• Primary point of contact for accounting and finance across the Americas• Project manage custom application development in Oracle EBS for Rewards/Customer support teams• Work closely with Salesforce administrator to ensure data being passed between systems is accurate• Project manage 3rd party application integration for Oracle EBS accounting applications• Create UAT test scripts and conduct testing sessions• Manage meetings between offshore consultant teams and in-house technical/functional teams• Automate alert notifications in Oracle EBS• Provide day to day support for accounting/finance in Oracle EBS• Ensure day 1 closing of accounting books• Generate ad-hoc reporting as well as automate scheduled report deliveries from Oracle EBS• Develop SQL queries for reporting, troubleshooting, accounting reconciliation, and to maintain data integrity• Facilitate and review SQL/SOQL queries and packages/stored procedures

Greater San Diego Area

• Primary point of contact for supporting accounting and finance departments• Project manage various 3rd application integration into Oracle EBS• Generate ad-hoc financial reporting• Daily support for accounting and various subledgers• Ensure accounting close schedules were on time

• Experience in working with various modules within Oracle EBS R12 architecture: Order Management, Inventory, Accounts Receivable, Accounts Payable, Purchasing, Fixed Assets, and General Ledger • Act as the initial point of support for finance and accounting teams globally; on a daily basis to resolve both technical and financial issues • Provide month-end support to the sub-ledger accounting modules to achieve day 1 close schedule • Provide ad-hoc reports for all levels of management • Act as a liaison between functional users and the technical team to develop better business practices and streamlined processes • Experience in configuring Oracle EBS R12 • Assist in administering Oracle 11g database and Oracle EBS R12 • Administer third party reporting software: Insight Reporting • Assist in integration of multiple financial systems through M&A activity • Assist in managing offshore team of consultants • Conduct and participate in several UAT sessions • Conduct and host meetings between technical and functional staff • Configure, implement, and administer third party tax software: CCH Prosystem Tax • Troubleshoot and tune slow performing SQL queries • Hyperion installation, configuration, and reporting