Jessica C. Email & Phone Number

Chula Vista, California, United States

- Coordinate program details and compile operations plan via venue management software, email correspondence, site visits and planning meetings- Develop rosters/housing documents that are consistent with policies and efficiently room athletes for maximum service with no overbookings- Collaborate with program coordinators, facilities management, dining services, housekeeping, transportation, sports medicine, etc. to ensure flawless camp/event- Work closely with NGB administrators and short-term users to to establish rapport while maintaining relationship with resident programs- Assist other departments with special projects

San Diego, California, United States

- Build rapport to ease patient discomfort during procedures- Use and select standard phlebotomy equipment based on patient need, including blood cultures and pediatric draws- Follow order of draw and specimen handling/storage requirements for quality assurance- Instruct patients on proper collection techniques for non-blood specimens- Quickly respond to urgent care requests for STAT patient draws- Process and track out lab collections, nurse drop-offs and urgent care specimens- Schedule courier for timely pickups for STAT specimens

Chula Vista, Ca

- Oversaw operations for non-resident users (visitors, special events, media, etc)- Schedule and maintain calendar for tours, conferences and event venues- Prepare itineraries and booking agreements for customized proposals; Collaborate with on-site catering, maintenance staff and outside vendors for flawless execution of event- Demonstrate an exceptional level of customer service in high contact settings- Manage expenses and order merchandise, store supplies and vendor rentals

Santee, California

- Helped with recruitment and transition of staff for second location- Increased efficiency by ensuring maximum service hours with no overbookings- Met membership sales goals while adding on service upgrades and retail products

El Cajon, California

- Met and exceeded monthly sales goals despite closure of sister location- Displayed exceptional customer service to customers and piercing clients- Increased revenue and retention by building rapport with return customers

Associate Of Science - As, Social And Behavioral Sciences

Certification- Medical Office Administrative Assistant, 2010

Cpt License, Phlebotomist

- 120 hours of Phlebotomy Training, 100 hours of Medical Lab Assistant Training - Certified in Basic Life Support (BLS) for Healthcare.