Vice President, Business Development | Business Strategy & Sales Revenue
CurrentIn 2017, I joined the executive leadership team of Elite Athlete Services where I direct a cross-functional team spanning operations, sales, guest services, event planning, public access, tours, retail operations, and administrative services, with a specific emphasis on sales performance, forecasting, and budgeting.➡️ HIGHLIGHTS:▷ Inherited the company’s sales operations and addressed lack of infrastructure by implementing new sales process and CRM system. Achieved YOY sales growth and maintained noteworthy revenue despite impact from COVID-19 pandemic.▷ Directly contributed to company hitting profitability mark by achieving 108% of budget in 2019.▷ Developed sales strategies and cultivated dynamic business portfolio, engaging with high-profile clients and securing multimillion-dollar agreements.▷ Built the company’s first Guest Services team to provide top-tier customer support to guests. Cross-trained teams to integrate marketing and sales messaging throughout customer engagement.▷ Promoted a culture of high performance and continuous process improvement focused on collaboration, learning and quality, and customer service.▷ Expanded brand and product offering awareness by spearheading strategic sales initiatives enabling prospects to evaluate services and product offerings.